LaTour Electric
4.0 / 5 stars, out of 3 reviews
1206-B Springwood Church Rd
Gibsonville, NC 27249
Phone: (336) 675-2256
Review Summary
LaTour Electric is a reputable company that specializes in both heating and air conditioning (HVAC) and electrical services. With a solid rating of 4.0 stars, it’s clear that they have provided satisfactory experiences to their customers.
Located at 1206-B Springwood Church Rd, Gibsonville, NC 27249, LaTour Electric is conveniently situated to serve the local community. Their phone number, (336) 675-2256, makes it easy for customers to reach out and inquire about their services.
One of their satisfied customers expressed their admiration for the quality of work provided by LaTour Electric. They were particularly impressed by the promptness of the service and the professionalism and courtesy of the technicians. This positive experience has left a lasting impression, and the customer plans to use the company again in the future.
However, it seems that there was a minor issue with the warranty card for a previous installation. One customer mentioned that John Latour, the technician, did not send in the warranty card after installing two units at their house. Unfortunately, this omission resulted in a repair not being covered by the warranty. While this is a genuine concern, it’s important to note that this review is from 2018, and it’s possible that the company has taken steps to rectify such issues since then.
On the other hand, another customer had a positive experience with LaTour Electric’s HVAC services. They were more than pleased with the company’s capabilities in diagnosing and repairing their HV/AC system. The technicians were not only skilled but also took the time to explain the problem and its solution. This level of communication and expertise left the customer satisfied and confident in the company’s abilities.
Overall, LaTour Electric has received positive feedback for their work, with customers appreciating their quality service, professionalism, and expertise. While there may have been a minor hiccup with a warranty card in the past, it’s essential to consider the timeliness of the review and the potential improvements the company has made since then. Based on the majority of the reviews, LaTour Electric appears to be a reliable choice for both electrical and HVAC needs.
