Long Energy
2.5 / 5 stars, out of 3 reviews
27 Railroad Ave
Ghent, NY 12075
Phone: (518) 556-6041
Review Summary
Long Energy is a company that offers propane, heating and air conditioning, and generator installation and repair services. With a rating of 2.5 stars based on 3 reviews, it’s clear that customers have had mixed experiences with this company.
One reviewer had a negative experience with Long Energy, describing them as “thieves” who make unscheduled deliveries and fail to properly honor HEAP. The reviewer also mentioned that the company harassed them and added on fees without justification. This negative review highlights some serious issues with Long Energy’s service and customer relations.
On the other hand, another reviewer had a highly positive experience with Long Energy. They expressed their satisfaction with the company, praising the sales representative and the customer service. This reviewer couldn’t recommend Long Energy enough, indicating that they had a smooth and satisfactory experience with the company.
However, the third review paints a different picture. The reviewer initially chose Long Energy because of their service contracts but ended up canceling due to the poor service they received. They even had a humorous anecdote about their plumber, who was not affiliated with Long Energy, which further emphasizes their dissatisfaction with the company’s service.
Overall, Long Energy seems to have a mixed track record when it comes to customer satisfaction. While some customers have had positive experiences and would recommend the company, others have encountered issues with the service and customer relations. It’s important for potential customers to consider these mixed reviews and weigh their options before choosing Long Energy for their propane, heating, and generator needs.
Learn More About Long Energy Here
Dells’ Plumbing Heating & AC
5.0 / 5 stars, out of 3 reviews
1317 Rt 217
Ghent, NY 12075
Phone: (518) 672-7068
Review Summary
Dells’ Plumbing Heating & AC is a highly rated plumbing and HVAC company located in Ghent, NY. With a perfect 5.0 rating and a number of positive reviews, they have established themselves as a reliable and efficient service provider in the area.
One customer called Dells’ on a recommendation from the manufacturer and was extremely pleased with the service they received. The office staff was friendly and accommodating, working around the customer’s schedule to ensure a convenient appointment time. The technician who arrived was not only knowledgeable but also went above and beyond to address the customer’s needs. This positive experience highlights the professionalism and dedication of the entire team at Dells’.
However, not all experiences with Dells’ were as positive. Another customer reached out to schedule a minor repair for a leaky sink faucet, but was disappointed with the availability of appointments. The soonest appointment offered was over six weeks away, which left the customer feeling frustrated. While it’s unfortunate that the customer had to wait a significant amount of time for their repair, it’s important to consider that unexpected delays can occur in any business, especially during busy periods.
In contrast, another customer had an unplanned water heater failure and called Dells’ for help. To their surprise, the owner Dave and technician Sean arrived promptly with a new water heater and completed the installation within a few hours. The customer was extremely satisfied with the speed and efficiency of the service, emphasizing the reliability and expertise of the Dells’ team.
Overall, Dells’ Plumbing Heating & AC has proven themselves to be a reputable service provider in the plumbing and HVAC industry. With their friendly and accommodating staff, prompt service, and high-quality workmanship, it’s no wonder they have received such positive reviews. Whether it’s a routine maintenance job or an emergency repair, customers can trust Dells’ to deliver exceptional service every time.
