Brown Mechanical
1.0 / 5 stars, out of 1 reviews
Hc 67 Box 103
Fremont, MO 63941
Phone: (573) 251-3010
Review Summary
Brown Mechanical, located at Hc 67 Box 103, Fremont, MO 63941, is an HVAC company that unfortunately received a 1.0 rating based on one review. The reviewer mentioned poor customer service and higher quotes compared to other competitors in the area. Although it is understandable for a company to charge more if their work effectively solves the problem, it seems that this was not the case for the reviewer. They also noted that the woman they spoke with was very rude.
It’s always disappointing to encounter a business that doesn’t prioritize good customer service. When customers reach out for assistance, they expect to be treated with respect and professionalism. Unfortunately, in this instance, it seems that the reviewer had a negative experience with the customer service representative at Brown Mechanical.
In addition to the poor customer service, the reviewer mentioned that the quotes provided by Brown Mechanical were higher than those offered by other HVAC companies in the area. Price is an important factor for customers when choosing a service provider, and if the quotes are significantly higher without a justified reason, it can be quite off-putting.
While it’s important to remember that this is just one review, it’s crucial for businesses to take customer feedback seriously and make improvements if necessary. Good customer service and competitive pricing are key components of a successful business, and addressing any issues in these areas can help Brown Mechanical regain the trust and satisfaction of its customers.
