Joslin Plumbing Heating & Air Conditioning
4.0 / 5 stars, out of 48 reviews
1203 W Main St
Franklin, TN 37064
Phone: (615) 794-7707
Review Summary
Joslin Plumbing Heating & Air Conditioning is a highly reputable company that specializes in plumbing and heating & air conditioning services. With a solid rating of 4.0 and a total of 48 reviews, it’s clear that customers trust and appreciate their expertise.
One reviewer had nothing but praise for Joslin, stating that they loved the entire experience, from the initial call to the interactions with the staff. They found the problem and fixed it, building a strong sense of trust with the customer. This positive experience solidified their decision to only use Joslin in the future.
Another customer called Joslin for a kitchen sink repair and was impressed by the prompt service. A technician was dispatched the very next morning. The technician was not only friendly and professional, but also experienced and thorough in their work. The customer was satisfied with the quality of service provided, as well as the reasonable price.
However, not all reviews were positive. One disappointed customer mentioned that Joslin used to be one of the best in town, but their experience was absolutely terrible. The customer expressed confusion and disappointment, stating that they had no idea what happened to the company. They felt that the company no longer cared about providing quality service.
Overall, the majority of reviewers have had positive experiences with Joslin Plumbing Heating & Air Conditioning. The company’s expertise in plumbing and heating & air conditioning, combined with their commitment to customer satisfaction, make them a reliable choice for anyone in need of these services.
Learn More About Joslin Plumbing Heating & Air Conditioning Here
DocAir
3.5 / 5 stars, out of 12 reviews
4014 Flagstone Ct
Franklin, TN 37069
Phone: (615) 857-1895
Review Summary
DocAir is a company that offers services in heating and air conditioning, damage restoration, and environmental abatement. With a rating of 3.5 stars and 12 reviews, it is clear that their services have been met with mixed experiences.
One reviewer had a negative experience with DocAir, expressing their lack of trust in the company. The reviewer mentioned a specific project involving mold removal, installation of a new bathroom fan, and painting. Unfortunately, the outcome of this project was not satisfactory, resulting in a low rating of 1 star. This feedback highlights the importance of delivering on promises and ensuring customer satisfaction.
Another reviewer expressed disappointment in their experience with DocAir, stating that they felt their time was wasted. The reviewer suggested that the company’s focus on making money overshadowed any genuine desire to help. This sentiment raises concerns about the company’s priorities and raises questions about their customer service and dedication to their clients.
One specific issue that was raised in a review was the front office’s poor communication. The reviewer mentioned difficulties in getting a call back from a person named Diane, who seemed to screen calls and was passive-aggressive when questioned about her lack of response. Effective communication is crucial in any business, and this review indicates a potential area for improvement for DocAir.
Overall, the reviews for DocAir reflect a mix of positive and negative experiences. While it is important to consider the individual circumstances of each review, it is clear that there are areas where the company can make improvements. Addressing customer concerns, improving communication, and ensuring quality service delivery are key factors in enhancing customer satisfaction and building a positive reputation.
Cloud’s Heating and Cooling
5.0 / 5 stars, out of 6 reviews
228 Valleyview Dr
Franklin, TN 37064
Phone: (615) 791-7499
Review Summary
Cloud’s Heating and Cooling has received excellent reviews from satisfied customers. With a perfect rating of 5.0, it’s clear that their customers are extremely happy with the service provided.
One reviewer mentioned that scheduling with Cloud’s Heating and Cooling was easy and that they were very reliable. The reviewer also praised the technician, Curt, for providing a trustworthy service. Not only did Curt successfully repair their AC system, but he also saved it from further damage. This demonstrates the expertise and skill of the technician.
Another customer mentioned that they were referred to Cloud’s Heating and Cooling by a friend several years ago. They have had the technician, Kurt, come to their house twice to address AC issues. The first visit involved a faulty capacitor, which was promptly fixed. This shows that Cloud’s Heating and Cooling not only provides quality service but also has a strong reputation in the community.
Customers also appreciate the honesty, fairness, and knowledgeability of the technicians at Cloud’s Heating and Cooling. They are known for their fast and responsive service, ensuring that customers’ needs are promptly addressed. With years of experience in the industry, Cloud’s Heating and Cooling has established themselves as a reliable and trustworthy HVAC company.
In conclusion, Cloud’s Heating and Cooling is highly recommended for their exceptional service. Customers appreciate their honesty, promptness, and expertise. Whether it’s repairs or maintenance, Cloud’s Heating and Cooling has proven to be a reliable choice for all HVAC needs.
Learn More About Cloud’s Heating and Cooling Here
Air Environment
4.0 / 5 stars, out of 6 reviews
201 Beasley Dr
Ste J
Franklin, TN 37064
Phone: (615) 790-2552
Review Summary
Air Environment is a reputable heating and air conditioning company located at 201 Beasley Dr, Ste J, Franklin, TN 37064. With a rating of 4.0 and a total of 6 reviews, customers have consistently praised their exceptional service and expertise in the HVAC industry.
One satisfied customer shared their positive experience with Air Environment when their AC went out. They were impressed with how quickly Gary, one of the technicians, scheduled an appointment. Not only did they efficiently replace a faulty part, but they also discovered and resolved another issue. The customer gave them a 5-star rating for their prompt and thorough service.
Another customer expressed their initial concerns about hiring a company located in another state, but Air Environment exceeded their expectations. Brad, a member of their team, ensured a seamless and professional experience. The customer appreciated the excellent communication, friendly demeanor, and cost-effective solutions provided by Air Environment. They couldn’t be happier with the service they received.
In October, a customer relied on Air Environment to install new HVAC systems for both their upstairs and downstairs areas. The customer was pleased with the planned complete replacement of an 18-year-old system and praised Air Environment for their efficient and effective work. They rated them 5 stars for their outstanding installation service.
Overall, Air Environment is a trusted heating and air conditioning company that consistently delivers exceptional service. Their knowledgeable technicians, prompt response times, and cost-effective solutions have earned them a solid reputation in the HVAC industry. Whether you need repairs, replacements, or installations, Air Environment is the go-to choice for all your heating and cooling needs.
Learn More About Air Environment Here
C & M Heating & Cooling
4.5 / 5 stars, out of 8 reviews
106 Beasley Dr
Franklin, TN 37064
Phone: (615) 790-1362
Review Summary
C & M Heating & Cooling is a reliable HVAC service provider located at 106 Beasley Dr, Franklin, TN 37064. With a rating of 4.5 and a total of 8 reviews, they have established a strong reputation in the heating and air conditioning industry.
Customers have praised the responsiveness and availability of C & M Heating & Cooling. They have consistently been there when needed, providing prompt and efficient service. The team is described as nice and friendly, creating a pleasant experience for their clients.
While some customers mentioned that the repair quotes can be a little pricey, they still appreciate the quality of the service provided. C & M Heating & Cooling ensures that the repairs are done right, and customers value the expertise and professionalism of the team.
One customer shared their experience of having a furnace line repaired by C & M Heating & Cooling. They were impressed by the speed at which the team arrived on-site and resolved the issue. The customer was pleasantly surprised by the efficiency and fairness of the pricing.
In conclusion, C & M Heating & Cooling is a trustworthy HVAC company that delivers responsive and efficient service. Their expertise and fair pricing make them a reliable choice for all heating and cooling needs in Franklin, TN.
Learn More About C & M Heating & Cooling Here
Lee Company
2.5 / 5 stars, out of 120 reviews
4057 Rural Plains Cir
Franklin, TN 37064
Phone: (615) 567-1000
Review Summary
Lee Company is a well-established company in Franklin, TN that specializes in electricians, plumbing, and heating & air conditioning/HVAC services. With a total of 120 reviews, they have built a reputation for their expertise in these areas. However, their overall rating of 2.5 stars suggests that there may be some room for improvement.
One satisfied customer shared their positive experience with Lee Company’s HVAC services. They mentioned that Lee Company installed their complete Trane System four years ago and have been impressed with the results. The customer specifically praised Ben Freeman for his excellent work. This review highlights the company’s commitment to delivering quality workmanship and customer satisfaction.
Another customer expressed their satisfaction with Lee Company’s maintenance plan and the exceptional service they received from Tracy. They were pleased with the improved performance of their HVAC system and highly recommended Lee Company to others. This review demonstrates the company’s dedication to providing outstanding service and the benefits of their maintenance plan.
A customer who had Lee Company install a smart thermostat praised the company for their professionalism. They mentioned that they were recommended to Lee Company by others in their neighborhood and were impressed by the level of customer support they received. This review showcases the company’s ability to meet customer needs and offer helpful guidance.
While Lee Company has received positive feedback from some customers, it is important to note that their overall rating is 2.5 stars. This suggests that there may be areas where the company can improve to better meet customer expectations. However, based on the positive experiences shared by these customers, it is clear that Lee Company has the potential to provide excellent service and expertise in their field.
Learn More About Lee Company Here
Heritage Heating & Cooling
5.0 / 5 stars, out of 64 reviews
128 Holiday Ct
Ste 116
Franklin, TN 37067
Phone: (615) 394-6000
Review Summary
Heritage Heating & Cooling is a highly reputable HVAC company located in Franklin, TN. With an impressive rating of 5.0 and a total of 64 reviews, it’s clear that their customers are extremely satisfied with their services. Specializing in heating and air conditioning, Heritage Heating & Cooling ensures that their clients receive top-notch service and expertise.
One reviewer shared their experience of finding Heritage Heating & Cooling through Yelp when their air conditioner started making unusual squealing noises. They were impressed with the great and speedy service they received. The reviewer was able to schedule an appointment quickly and the issue with their unit was resolved promptly. This positive experience highlights the company’s commitment to providing efficient and effective solutions for their customers’ HVAC needs.
Another reviewer mentioned the exceptional customer service they received from Heritage Heating & Cooling. Even when they reached out for assistance late on a holiday, the company was super friendly and helpful. They were able to secure an appointment for the next day and the problem with their unit was fixed promptly after a part was replaced. This level of responsiveness and dedication to customer satisfaction is commendable.
One of the standout qualities of Heritage Heating & Cooling is their commitment to providing excellent customer service. A reviewer praised the company for their slick answering system that ensures quick and efficient assistance. They also highlighted the friendly and great communication from the company, along with fair pricing. This positive feedback reflects the company’s dedication to ensuring a smooth and pleasant experience for their customers.
In conclusion, Heritage Heating & Cooling is a trusted HVAC company in Franklin, TN, with a stellar reputation and a strong focus on customer satisfaction. Their prompt and efficient service, along with their commitment to excellent communication and fair pricing, sets them apart from the competition. Whether it’s addressing unusual noises, fixing units, or providing general HVAC services, customers can rely on Heritage Heating & Cooling for all their heating and cooling needs.
Learn More About Heritage Heating & Cooling Here
Sewell Electric Company
4.0 / 5 stars, out of 8 reviews
1413 W Main St
Franklin, TN 37064
Phone: (615) 794-2518
Review Summary
Sewell Electric Company is a reputable business located at 1413 W Main St, Franklin, TN 37064. With a rating of 4.0 out of 5.0 and a total of 8 reviews, they specialize in Appliances & Repair, Electricians, and Heating & Air Conditioning/HVAC services.
While the majority of customers have had positive experiences with Sewell Electric Company, there was one reviewer who had a negative encounter. The customer expressed disappointment with the company’s failure to show up during the agreed-upon 5-hour window. Additionally, they mentioned feeling talked down to when they finally reached out to the company. It is unfortunate that this customer had a negative experience, as Sewell Electric Company strives to provide excellent service to all their clients.
On the other hand, the majority of reviewers have praised Sewell Electric Company for their exceptional service. One customer described them as a great business, locally owned and operated, with good people. They also commended the company for their reasonable prices and the fact that their work is done right the first time, every time. This positive feedback is a testament to the expertise and professionalism of Sewell Electric Company.
Another reviewer highly recommended Sewell Electric Company, highlighting their satisfaction with the AC work and custom electric work that was done. They found the pricing to be very reasonable and appreciated the fact that the company is locally based. This positive review further establishes Sewell Electric Company as a reliable and trustworthy service provider.
In conclusion, despite the isolated negative experience, Sewell Electric Company has received overwhelmingly positive feedback from their customers. Their commitment to delivering high-quality service at reasonable prices, along with their local presence, sets them apart in the industry. If you’re in need of appliance repairs, electrical work, or HVAC services, Sewell Electric Company is a top choice in the Franklin, TN area.
Learn More About Sewell Electric Company Here
Peoples Indoor Comfort
5.0 / 5 stars, out of 3 reviews
406 Perkins Dr
Franklin, TN 37064
Phone: (615) 794-7880
Review Summary
Peoples Indoor Comfort is a highly reputable heating, air conditioning, plumbing, and electrical company located in Franklin, TN. With a perfect rating of 5.0 and a total of 3 reviews, it’s clear that this business consistently delivers exceptional services to its customers.
One satisfied customer mentioned that they have been relying on Peoples Indoor Comfort for over a decade to take care of their rental properties. The customer praised the company for their consistent reliability and top-notch service. It’s evident that the team at Peoples Indoor Comfort goes above and beyond to ensure their customers are well taken care of.
Another reviewer specifically highlighted the exceptional service provided by John, a member of the team at Peoples Indoor Comfort. John was described as kind, caring, and dependable. This reviewer appreciated John’s dedication to explaining the situation thoroughly and presenting all available options. Such personalized attention and genuine care are what sets Peoples Indoor Comfort apart from the competition.
The third reviewer mentioned that they have been a loyal customer of Peoples Indoor Comfort for years. They emphasized that John, in particular, has always been honest and straightforward in his dealings with them. This level of transparency and willingness to explain the situation in detail is highly valued by customers and demonstrates the integrity of the company.
In summary, Peoples Indoor Comfort is an outstanding company that consistently receives high praise from its customers. Their commitment to providing exceptional service, along with their knowledgeable and caring team, sets them apart in the industry. Whether it’s heating, air conditioning, plumbing, or electrical needs, customers can trust Peoples Indoor Comfort to deliver reliable and top-quality solutions.
