Wetherby Plumbing Heating and Air Conditioning
3.0 / 5 stars, out of 5 reviews
99 State Route 197
Fort Edward, NY 12828
Phone: (518) 747-7060
Review Summary
Wetherby Plumbing Heating and Air Conditioning is a company based in Fort Edward, NY that specializes in plumbing, heating & air conditioning, and water heater installation/repair. With a rating of 3.0, they have received mixed reviews from customers.
One satisfied customer mentioned that the company did an excellent job installing their new Bosch high efficiency combi-boiler. They also praised the company for their previous work in their kitchen. Overall, they were pleased with the quality of the installations.
However, not all customers had positive experiences with Wetherby Plumbing Heating and Air Conditioning. One customer mentioned that while the workers were professional, the owner of the company was very unorganized and had a tendency to swear at people, including customers. They also claimed that the owner made racist comments, which is unacceptable behavior.
Another customer had a negative experience with one of the company’s technicians, Felix. They stated that Felix came to replace a washing machine valve but failed to put the drain back on properly, resulting in a flooded laundry. The customer also mentioned that Felix tried to deny responsibility for the mistake, which further added to their frustration.
It’s important for businesses to provide consistent and professional service to their customers. While Wetherby Plumbing Heating and Air Conditioning has received positive feedback for their installations, the negative experiences mentioned by some customers raise concerns about the company’s management and the behavior of their owner. Potential customers should take these reviews into consideration when deciding to hire their services.
Learn More About Wetherby Plumbing Heating and Air Conditioning Here
Billington Plumbing & Heating
3.5 / 5 stars, out of 5 reviews
1611 Route 9
Moreau, NY 12828
Phone: (518) 798-3732
Review Summary
Billington Plumbing & Heating is a professional business that provides plumbing, heating & air conditioning, and water heater installation/repair services. With a rating of 3.5, they have garnered a positive reputation among their customers. Located at 1611 Route 9, Moreau, NY 12828, they are easily accessible to their local community.
Customers have praised Billington Plumbing & Heating for their prompt and efficient service. One reviewer mentioned that when they called and left a message, the business got back to them quickly and scheduled their appointment for the same week. This demonstrates their professionalism and commitment to customer satisfaction.
Another reviewer, however, had a less positive experience. They had a service call that determined a new shower mixer valve needed replacement. The serviceman assured them that a return visit would be scheduled soon, but it seems that this did not happen according to the reviewer’s expectations. This highlights a potential area for improvement in terms of communication and follow-up.
Overall, customers have found Billington Plumbing & Heating to be knowledgeable, friendly, and honest. They appreciate that the business is always there when they are needed and has completed a great number of jobs for them. It is clear that Billington Plumbing & Heating has built trust and loyalty among their customers.
While there have been some minor hiccups, Billington Plumbing & Heating remains a reliable choice for plumbing, heating & air conditioning, and water heater installation/repair services. Their dedication to professionalism and customer satisfaction sets them apart in the industry.
