First Response Heating & Cooling
1.5 / 5 stars, out of 9 reviews
4 Newport Dr
Ste J
Forest Hill, MD 21050
Phone: (866) 557-0089
Review Summary
First Response Heating & Cooling has received mixed reviews from customers. With a rating of 1.5 stars out of 5, it’s clear that not all customers have been satisfied with their experience. One customer, Matt, had a positive experience with First Response, stating that the technician was knowledgeable, punctual, courteous, and reasonably priced. This kind of positive feedback can help restore faith in service professionals.
However, another customer had a completely different experience. They warn others not to trust the company, comparing them to a used car salesman. They felt that First Response was only interested in making a sale, rather than providing quality service. This negative review raises concerns about the company’s integrity and customer service.
Another reviewer had a similarly negative experience, describing it as “horrible”. They felt that First Response tried to upsell them by claiming that their entire system needed to be replaced, which would cost over $3000. This kind of experience can leave customers feeling frustrated and taken advantage of.
Based on these reviews, it seems that First Response Heating & Cooling may have some issues with transparency and customer satisfaction. It’s important for customers to do their own research and consider all feedback before making a decision about which HVAC company to hire.
Learn More About First Response Heating & Cooling Here
Mullhausen Heating & Air Conditioning Service
5.0 / 5 stars, out of 3 reviews
500 Bynum Rd
Ste B
Forest Hill, MD 21050
Phone: (410) 836-7300
Review Summary
Mullhausen Heating & Air Conditioning Service is a highly reputable HVAC company located in Forest Hill, MD. With a perfect 5.0 rating and a track record of excellent service, they have proven themselves to be a reliable choice for all heating and air conditioning needs.
One satisfied customer shared their experience when their home AC stopped working. They called Mullhausen Heating & Air Conditioning Service and were impressed with the prompt response. Mr. Mullhausen quickly identified the issue and efficiently repaired it, getting their AC up and running again in no time. The customer was extremely pleased with the service and gave a 5-star rating.
Another customer highly recommended Mullhausen Heating & Air Conditioning Service, having been referred to them by Watkins Oil. They praised the company for their competency, efficiency, and reasonable pricing. This customer also gave a 5-star rating and expressed their satisfaction with the services provided by Mullhausen Heating & Air Conditioning Service.
Furthermore, a business owner shared their positive experience with Mullhausen Heating & Air Conditioning Service when one of the rooftop units in their office building stopped working. Drew, a technician from the company, promptly arrived the next day and efficiently resolved the issue. Despite having to order a part, the unit was up and running within a day. The business owner was grateful for the quick response and excellent service, giving a 5-star rating to Mullhausen Heating & Air Conditioning Service.
Overall, Mullhausen Heating & Air Conditioning Service has consistently delivered exceptional service to their customers. Their expertise, promptness, and reasonable pricing make them a top choice for all heating and air conditioning needs in the Forest Hill, MD area.
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Blue Dot Services Of Maryland
2.0 / 5 stars, out of 250 reviews
125 Industry Ln
Forest Hill, MD 21050
Phone: (410) 989-7498
Review Summary
Blue Dot Services Of Maryland has received mixed reviews from customers. With a rating of 2.0, it is clear that the company has room for improvement.
One satisfied customer shared their positive experience with the company. They decided to replace their 16-year-old AC and furnace to prevent possible problems with their HVAC system. They were pleased with the heating consultant that Blue Dot sent and gave the company a 5-star rating.
On the other hand, another customer had a negative experience with Blue Dot. They called the company for a service appointment to clean their home mini split air conditioning unit. They were disappointed with the customer service they received, as they had to speak to someone at a 1-800 number. This customer gave Blue Dot a 1-star rating.
Another dissatisfied customer expressed their frustration with Blue Dot. Their A/C stopped working, so they called the company for help. While the receptionist was nice and scheduled an appointment, the technician arrived one hour later than expected. This customer would rate Blue Dot with -5 stars if they could.
Overall, it seems that Blue Dot Services Of Maryland has both satisfied and dissatisfied customers. It is important for the company to address the negative feedback and work towards improving their services to ensure customer satisfaction in the future.
Learn More About Blue Dot Services Of Maryland Here
Anchor Mechanical
1.0 / 5 stars, out of 2 reviews
126 Industry Ln
Ste 4
Forest Hill, MD 21050
Phone: (410) 452-5601
Review Summary
Anchor Mechanical is a company that specializes in plumbing, heating & air conditioning, and water heater installation/repair. With a rating of 1.0, they have received two reviews from their customers.
The first review mentions a negative experience with the serviceman. The customer doubts that the serviceman checked the connector properly during the first visit. The serviceman claimed that the cooling tower was not on, resulting in the air conditioning not working. The customer expresses skepticism about this explanation, implying that the issue could have been misdiagnosed or overlooked.
The second review recounts an incident involving a drain clog. The customer hired Anchor Mechanical to address the clog, but they encountered difficulties in the process. The company attempted to snake the drain pipe through the toilet but was unable to do so. As a result, they had to reset the toilet and left the bolt sticking out. This indicates a lack of professionalism and attention to detail from the company.
Based on these reviews, it seems that Anchor Mechanical has not provided satisfactory services to these particular customers. The negative experiences highlight issues with diagnostics, communication, and execution. It is essential for the company to address these concerns and improve their overall performance to ensure customer satisfaction in the future.
