Jackson Heating & Air
4.0 / 5 stars, out of 3 reviews
2828 State Rte 221 S
Forest City, NC 28043
Phone: (828) 245-7594
Review Summary
Jackson Heating & Air is a reputable HVAC company located in Forest City, NC. With a solid rating of 4.0, they have garnered positive reviews from satisfied customers.
One customer had an unfortunate experience where their AC stopped cooling on a Friday night. They called Jackson Heating & Air the next morning, not expecting much. However, Brent Jackson, the technician, came to their rescue. The customer was extremely pleased with Brent’s expertise and promptness in resolving the issue. They gave a glowing 5-star rating, expressing their gratitude for the excellent service provided.
Another customer had their AC unit repaired by Mr. Jackson. While the repair job was satisfactory, they did encounter an issue with his vehicle. Unfortunately, it left a 25 ft path of power steering fluid on their asphalt driveway. The customer mentioned this concern in their review and gave a rating of 2 stars. It is important for Jackson Heating & Air to take note of this feedback and ensure that such incidents are avoided in the future.
In a particularly challenging situation, Jackson Heating & Air came to the rescue when a customer lost electricity for two days during a snowstorm. The customer turned on their furnace, only to find that the blower was not working. Brent Jackson swiftly responded and resolved the issue, earning another 5-star rating. The customer expressed their gratitude for the company’s timely assistance during the harsh weather conditions.
Overall, Jackson Heating & Air has proven themselves to be a reliable HVAC company, with Brent Jackson receiving high praise for his expertise and prompt service. While there was a minor issue with a vehicle causing inconvenience, it is clear that the company is dedicated to providing quality service to their customers. With their commitment to customer satisfaction, Jackson Heating & Air is a top choice for heating and air conditioning needs in Forest City, NC.
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Forest City Heating & Air Conditioning
1.0 / 5 stars, out of 2 reviews
457 S Broadway St
Forest City, NC 28043
Phone: (828) 245-1379
Review Summary
Forest City Heating & Air Conditioning has received a 1-star rating based on two reviews. The company specializes in heating and air conditioning services. However, the reviews suggest that their services are subpar and not worth the money.
According to one reviewer, they have used Forest City Heating & Air Conditioning three times, but they will not be using them again. Out of the three technicians they encountered, only one was able to fix the problem. This indicates a lack of consistency and competence within the company.
The most recent service call left the reviewer feeling unsatisfied. They mentioned that the technician charged them $80 to simply flip a breaker. While the technician was friendly, the reviewer expressed their disbelief at the high cost for such a simple task. This raises questions about the company’s pricing and overall business practices.
In conclusion, Forest City Heating & Air Conditioning has received negative feedback from customers due to their inconsistent service and questionable pricing. Based on these reviews, potential customers may want to consider other options for their heating and air conditioning needs.
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