Mark’s Heating & Cooling
2.5 / 5 stars, out of 3 reviews
641 Main St
Follansbee, WV 26037
Phone: (304) 527-3308
Review Summary
Mark’s Heating & Cooling is a local HVAC company located at 641 Main St, Follansbee, WV 26037. With a rating of 2.5 stars and a total of 3 reviews, the company offers heating and air conditioning services.
One satisfied customer mentioned that they have been using Mark’s Heating & Cooling since they purchased their house. They praised Mark for being honest, fair, and skilled at his work. This positive review demonstrates the reliability and expertise of the company.
However, another customer expressed disappointment in their experience. They wanted to get their furnace checked before the winter rush but found that it was making a noise similar to a jet taking off. Despite this urgent situation, the customer felt that the company did not prioritize their needs. This negative review highlights a lack of responsiveness and prompt service.
In another negative review, a customer mentioned that they had called Mark’s Heating & Cooling twice for an air conditioner emergency. They followed the company’s instructions and left a detailed message but did not receive a call back. This lack of response from the company shows a lack of professionalism and customer care.
Based on these mixed reviews, it is clear that Mark’s Heating & Cooling has both satisfied and dissatisfied customers. While some customers appreciate the honesty and quality of their work, others have had negative experiences with responsiveness and customer service. Potential customers should consider these factors when deciding whether to engage the services of Mark’s Heating & Cooling.
