McKinney Heating & Cooling
1.0 / 5 stars, out of 1 reviews
Fletcher, NC 28732
Phone: (828) 337-4791
Review Summary
McKinney Heating & Cooling, located in Fletcher, NC 28732, is an HVAC company specializing in heating and air conditioning services. With a rating of 1.0, they have received one review from a dissatisfied customer. The reviewer had a negative experience with the owner, Dwayne McKinney, specifically highlighting his poor communication skills.
In the review, the customer expressed their disappointment with the lack of communication and understanding of their needs when it came to installing a new HVAC system. Despite clearly explaining their requirements, they were let down by Dwayne McKinney’s failure to meet their expectations.
It is crucial for any business, especially in the service industry, to prioritize effective communication with their customers. In this case, McKinney Heating & Cooling fell short in this aspect, resulting in a negative customer experience.
Communication is key in ensuring customer satisfaction and building long-term relationships. It is important for business owners to actively listen to their customers, understand their needs, and provide clear and transparent information. By doing so, businesses can avoid misunderstandings and deliver the desired results.
Based on this review, it is evident that McKinney Heating & Cooling needs to improve their communication skills to better serve their customers. It is essential for them to address this issue promptly and take necessary steps to ensure better communication in the future.
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All Seasons Heating & Air Conditioning
2.0 / 5 stars, out of 11 reviews
147 Emmas Grove Rd
Fletcher, NC 28732
Phone: (828) 651-9998
Review Summary
All Seasons Heating & Air Conditioning is a company located at 147 Emmas Grove Rd, Fletcher, NC 28732. They specialize in Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Air Duct Cleaning. With a rating of 2.0 and a total of 11 reviews, their reputation seems to be mixed.
One reviewer expressed their dissatisfaction after using this company to replace their system. They mentioned that they chose the Bosch system but regretted their decision. They advise others to do their research and go somewhere else. This negative experience highlights a major problem that the reviewer encountered.
Another reviewer had a similar negative experience. They purchased a Goodman heater and air conditioner from All Seasons Heating & Air Conditioning three years ago, but they have been dealing with constant problems ever since. Their frustration is evident as they describe their experience as a joke. They specifically mention issues with the filter.
Despite these negative reviews, it’s important to note that one reviewer had a positive experience with All Seasons Heating & Air. They had a great experience with the company, describing them as prompt, professional, and very knowledgeable. The reviewer appreciated that their A/C unit was fixed on the first visit, highlighting the efficiency of the service provided.
Overall, the reviews for All Seasons Heating & Air Conditioning are mixed, with some customers expressing their dissatisfaction and others praising the company for their professionalism and expertise. It’s crucial for potential customers to carefully consider these reviews and make an informed decision based on their specific needs.
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Thompson Mechanical
1.0 / 5 stars, out of 3 reviews
422 Butler Bridge Rd
Fletcher, NC 28732
Phone: (828) 684-3700
Review Summary
Thompson Mechanical, located at 422 Butler Bridge Rd, Fletcher, NC 28732, is a Heating & Air Conditioning/HVAC company. Despite having a 1.0 rating, based on 3 reviews, their services seem to have left customers dissatisfied.
One reviewer had a negative experience during the application process. They mentioned that Thompson Mechanical took their social security card and driver’s license but failed to follow through with their application. The reviewer also described the staff as rude and disregarding.
Another customer inherited a one-time service visit when they purchased a condo. Unfortunately, the issue they had with a broken plastic latch that keeps the filter in place was not resolved during the service call. This lack of attention to detail and failure to address the problem left the reviewer disappointed.
A third reviewer expressed dissatisfaction with the company’s employees. They pointed out that the employees should be aware that their job may require them to be on call at any time. Additionally, the reviewer mentioned that Thompson Mechanical charges a fee for after-hours service. It appears that the reviewer expected better performance and professionalism from the company’s staff.
Based on these reviews, it seems that Thompson Mechanical has room for improvement in terms of their application process, attention to detail during service calls, and employee performance. Potential customers may want to consider these factors before deciding to engage their services.
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Sheer Comfort Heating & Air Conditioning
4.5 / 5 stars, out of 9 reviews
154 Fletcher Commercial Dr
Fletcher, NC 28732
Phone: (828) 651-8111
Review Summary
Sheer Comfort Heating & Air Conditioning is a reputable HVAC company located at 154 Fletcher Commercial Dr, Fletcher, NC 28732. With a rating of 4.5 stars and a total of 9 reviews, they have established themselves as a trusted provider in the industry.
Although there was one negative review stating that using this company would be a mistake, it’s important to consider the overall consensus. The majority of reviews are positive, with customers expressing their satisfaction with the company’s services.
One reviewer, who identified themselves as Asheville Contractors, praised Sheer Comfort Heating & Air Conditioning as one of the best companies they have worked with. They specifically mentioned the excellent performance of the Mitsubishi mini splits and residential systems installed by the company.
Another satisfied customer shared their experience of a sudden A/C unit failure on a Saturday morning. Despite the early hour, they were able to reach out to Sheer Comfort and leave a voicemail. Within 30 minutes, their call was returned, demonstrating the company’s prompt and efficient customer service.
Based on the available information, it’s clear that Sheer Comfort Heating & Air Conditioning is a reliable choice for HVAC services. Their professionalism, quality products, and responsive customer support set them apart from other companies in the field. Whether it’s installation, repair, or maintenance, customers can expect a high level of expertise and satisfaction from this company.
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