McKellips & Sons Heating & Cooling
2.5 / 5 stars, out of 4 reviews
200 5th St
Ferrysburg, MI 49409
Phone: (616) 842-2160
Review Summary
McKellips & Sons Heating & Cooling is a company located at 200 5th St, Ferrysburg, MI 49409. They specialize in Heating & Air Conditioning/HVAC and Water Heater Installation/Repair. With a rating of 2.5 stars, they have received mixed reviews from customers.
One reviewer mentioned that they live in a rental and had a problem with their hot water heater. A technician from McKellips & Sons Heating & Cooling came to their place and re-lit the pilot light, claiming that the issue was fixed. However, the reviewer stated that the technician was only there for less than 10 minutes and the problem persisted. This experience led to a 2-star rating.
On the other hand, another customer had a positive experience with the company. They had McKellips & Sons Heating & Cooling install a hot water heater after previously using their services for central air and furnace installation. The reviewer was satisfied with the service and even had a quote for the hot water heater installation beforehand. This positive experience resulted in a 5-star rating.
However, there was also a negative review from a customer who had a bad experience with the company. They had McKellips & Sons Heating & Cooling repair/replace an air conditioner under warranty. Unfortunately, the new air conditioner was installed improperly, causing further issues. This dissatisfied customer gave the company a 1-star rating.
Based on the mixed reviews, it seems that McKellips & Sons Heating & Cooling has had some inconsistencies in their service quality. It is important for potential customers to consider these varying experiences when deciding whether to use their services. It may be beneficial to reach out to the company directly to inquire about any improvements or resolutions made since the negative reviews were posted.
