Ugstad Plumbing & Heating

1.5 / 5 stars, out of 6 reviews
3209 E Fir Ave
Fergus Falls, MN 56537
Phone: (218) 736-4228
Review Summary
Ugstad Plumbing & Heating has received a low rating of 1.5 stars based on 6 reviews. The company offers services in plumbing, heating & air conditioning/HVAC, and water heater installation/repair. They are located at 3209 E Fir Ave, Fergus Falls, MN 56537.
One reviewer expressed frustration with the difficulty of getting in touch with the company to fix their water heater. After two weeks of trying, they finally managed to schedule a visit, but the technician arrived late. This experience left the reviewer dissatisfied with the level of service provided.
Another customer complained about poor customer service and an error made by the company during the installation of a water softener. The reviewer was surprised to receive a bill for fixing the mistake 21 months later. Their attempt to communicate with the company about the issue was met with disappointment.
A third reviewer had an urgent situation where their kitchen was flooding, and the shut-off valve was not functioning. When they called Ugstad Plumbing & Heating for assistance, they were promised a callback that never came. This lack of response left the reviewer feeling frustrated and disappointed.
Based on these reviews, it seems that Ugstad Plumbing & Heating has consistent issues with communication, timeliness, and customer service. Potential customers should take these factors into consideration before deciding to engage their services.
Learn More About Ugstad Plumbing & Heating Here
Overland Mechanical Service
1.0 / 5 stars, out of 1 reviews
1007 N Tower Rd
Fergus Falls, MN 56537
Phone: (218) 739-4584
Review Summary
Overland Mechanical Service is a Heating & Air Conditioning/HVAC company located at 1007 N Tower Rd, Fergus Falls, MN 56537. They have received a rating of 1.0 based on 1 review.
The reviewer had a negative experience with the company, stating that they have tried multiple times over the years to get quotes on HVAC work but have had no luck in getting anyone to talk to them or return calls.
This lack of communication and responsiveness can be frustrating for potential customers who are looking for quotes and information about HVAC services. It is important for a company to be responsive and attentive to customer inquiries in order to build trust and provide good customer service.
If Overland Mechanical Service wants to improve their reputation and attract more customers, they should prioritize improving their communication and responsiveness. By doing so, they can ensure that potential customers feel valued and have a positive experience when reaching out for information or quotes.

