New Systems HVAC
5.0 / 5 stars, out of 9 reviews
2501 N Lark Dr
Fenton, MO 63026
Phone: (314) 849-7900
Review Summary
New Systems HVAC has received excellent reviews from its customers. With a perfect rating of 5.0, it is clear that this company provides exceptional service in the heating and air conditioning industry.
Customers have praised the friendly and knowledgeable staff at New Systems HVAC. Both Jerry and Joe have been commended for their expertise and professionalism. Customers appreciate that they were not aggressively pushed into any unnecessary services or purchases.
Joe, in particular, has been singled out for his exceptional service. Customers describe him as extremely knowledgeable, friendly, and straightforward. They appreciate his honesty and the fact that he gives them the deal straight, without any unnecessary fluff.
Customers have also been impressed with the overall service experience at New Systems HVAC. One customer even described it as the best service experience they have ever had. They were especially pleased with Joe, who not only provided excellent technical service but also displayed kindness, respect, and a positive attitude.
Based on the overwhelmingly positive reviews, it is clear that New Systems HVAC is a top choice for heating and air conditioning services. Customers can trust this company to provide friendly, knowledgeable, and honest service.
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Integrated Facility Services
4.0 / 5 stars, out of 3 reviews
1055 Cassens Industrial Ct
Fenton, MO 63026
Phone: (636) 680-2100
Review Summary
The Integrated Facility Services (IFS) company has received positive reviews from customers. One reviewer commends IFS for their exceptional service in replacing a major heating and cooling unit in their condo. They give IFS a five-star rating and highly recommend their services. The reviewer mentions that IFS is the go-to company for any heating and cooling needs.
Another customer expresses their satisfaction with IFS’s plumbing service. They regularly rely on IFS for their plumbing needs and highlight the professionalism and expertise of the staff. The reviewer appreciates that the IFS team is prompt, knowledgeable, and efficient. They also mention that the staff cleans up after themselves, leaving no mess behind.
However, not all experiences with IFS have been perfect. One customer had a service contract with the company, but they were disappointed with the coverage it provided. They specifically mention a plastic drainage hose that got clogged, and IFS charged them $100 for the repair. The customer expresses their frustration with the lack of coverage and questions the reasoning behind the charge.
Overall, IFS has received positive reviews for their HVAC and plumbing services. While there was one negative experience related to the service contract, the majority of customers have praised IFS for their expertise, promptness, and professionalism. Their location on 1055 Cassens Industrial Ct in Fenton, MO is easily accessible, and customers can reach them at (636) 680-2100.
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Martin-Jetco Heating & Air Conditioning
3.5 / 5 stars, out of 9 reviews
1337 W Lark Industrial
Fenton, MO 63026
Phone: (636) 225-5854
Review Summary
Martin-Jetco Heating & Air Conditioning is a reputable HVAC company located at 1337 W Lark Industrial, Fenton, MO 63026. With a rating of 3.5 and 9 reviews, they have established themselves as a reliable choice for heating and air conditioning services.
One satisfied customer shared their positive experience with Martin-Jetco. They had a blocked exhaust caused by squirrels and moisture dripping into their basement, which is not ideal. After contacting Martin-Jetco, they were impressed with the prompt response and efficient service. The technician resolved the issue and left the premises clean. This customer gave Martin-Jetco a 5-star rating.
Another customer praised Martin-Jetco for their professionalism from start to finish. The entire process, from scheduling the appointment to the technician’s arrival, was smooth and well-organized. The technician, John, was highly competent and completed the work to perfection. This customer was thoroughly satisfied with their experience and also gave Martin-Jetco a 5-star rating.
However, one reviewer expressed their concern about the line of equipment used by Martin-Jetco. While acknowledging the professionalism of the staff, they felt that the company’s choice of equipment was problematic. They gave Martin-Jetco a rating of 3 stars.
In conclusion, Martin-Jetco Heating & Air Conditioning is a reliable HVAC company that has garnered positive reviews for their prompt response, professionalism, and efficient service. While there is room for improvement in terms of equipment selection, their overall reputation speaks to their commitment to customer satisfaction.
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Courtney’s Heating and Cooling
3.5 / 5 stars, out of 17 reviews
23 Cassens Ct
Fenton, MO 63026
Phone: (636) 429-9500
Review Summary
Courtney’s Heating and Cooling is a family-owned HVAC service located at 23 Cassens Ct, Fenton, MO 63026. With a rating of 3.5 stars and a total of 17 reviews, this business has proven to be a reliable option for heating and air conditioning needs in the area.
Customers have praised Courtney’s Heating and Cooling for their quick, efficient, and professional service. One reviewer mentioned that they were in need of assistance with an electric furnace on short notice and Courtney assured them that they would take care of it. The reviewer was impressed with the level of service provided, giving them a 5-star rating.
Another reviewer mentioned that they have been using Courtney’s Heating and Cooling for several years, both for their rental properties and their own home. They were consistently impressed with the scheduling and friendliness of the staff, indicating that the business goes above and beyond to ensure customer satisfaction.
One particular situation highlighted the dedication of Courtney’s Heating and Cooling. During a scorching summer, the air conditioner in a recently purchased house crashed. The homeowners were frustrated with the situation, but Courtney’s Heating and Cooling stepped in to resolve the issue. The prompt response and efficient service during such extreme weather conditions earned them a 5-star rating from the satisfied customers.
Overall, Courtney’s Heating and Cooling has established a solid reputation for their expertise in HVAC services. Their professionalism, reliability, and commitment to customer satisfaction make them a trustworthy choice for heating and air conditioning needs in the Fenton, MO area.
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Townsend Heating & Cooling
1.5 / 5 stars, out of 6 reviews
1808 Larkin Williams Rd
Fenton, MO 63026
Phone: (636) 931-8885
Review Summary
Townsend Heating & Cooling has received mixed reviews from customers. With a rating of 1.5 stars, it is evident that their services have left much to be desired.
One reviewer, who has been dealing with the company for over 10 years, expressed disappointment in how the business has changed hands from father to son. Despite their system being only 3 years old and still under warranty, they have experienced issues with parts. This indicates a lack of quality and reliability in the products and services provided by Townsend Heating & Cooling.
Another long-term customer, who has been with the company since 2008, also mentioned the change in ownership and how the son is now in charge. However, this reviewer did not have a positive experience either. They had a new furnace and cooling system installed but were dissatisfied with the outcome. It seems that the change in leadership has not improved the overall performance of the company.
One particular issue that stands out is the rude behavior exhibited by the owner and his daughter. The reviewer states that they give out false information and warns others not to trust the company. This lack of professionalism and integrity is alarming and raises concerns about the trustworthiness of Townsend Heating & Cooling.
Based on the reviews, it is clear that this company has failed to meet customer expectations. The recurring themes of poor service, unreliable products, and unprofessional behavior paint a negative picture of Townsend Heating & Cooling. It is advisable for potential customers to seek out a more reputable HVAC company for their heating and cooling needs.
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Vogel Heating & Cooling
4.0 / 5 stars, out of 23 reviews
1642 Manufacturers Dr
Fenton, MO 63026
Phone: (314) 408-6068
Review Summary
Vogel Heating & Cooling is a reputable HVAC company located in Fenton, MO. With a rating of 4.0 and 23 customer reviews, they have proven themselves to be a reliable choice for heating and air conditioning services.
One satisfied customer shared their positive experience with Vogel Heating & Cooling. They needed new ductwork installed for their HVAC system in the basement, and the team at Vogel Heating & Cooling delivered excellent service. The customer praised the professionalism and efficiency of the technicians, highlighting their promptness and attention to detail. They were particularly impressed with the removal of old asbestos-wrapped ductwork, which was done safely and effectively. This customer rated Vogel Heating & Cooling with 5 stars.
On the other hand, a commercial customer expressed their disappointment with the service they received from Vogel Heating & Cooling. They had previously experienced decent service from the company but encountered issues during their most recent interaction. The service technician failed to communicate any problems or provide a solution, leaving the customer frustrated. They reached out to the company via email to express their concerns, but no resolution was reached. This customer gave Vogel Heating & Cooling a rating of 1 star.
Despite this negative review, another customer had a fantastic experience with Vogel Heating & Cooling. They had an AC and furnace installation done by the team, and they were extremely pleased with the outcome. The technicians, Dave and Tom, were punctual, friendly, and knowledgeable. They patiently answered all the customer’s questions and provided helpful guidance throughout the installation process. This customer also gave Vogel Heating & Cooling a rating of 5 stars.
Overall, Vogel Heating & Cooling has received a mix of positive and negative reviews. While some customers have been highly satisfied with their services and professionalism, others have encountered issues with communication and problem-solving. It’s important for potential customers to consider these factors when deciding whether to choose Vogel Heating & Cooling for their HVAC needs.
