Comfort Solutions Mechanical

image of business Comfort Solutions Mechanical

2.5 / 5 stars, out of 3 reviews

903 S Hutton Rd
Farmington, NM 87401

Phone: (505) 325-5551

Review Summary

Comfort Solutions Mechanical is a company that specializes in Heating & Air Conditioning/HVAC and Air Duct Cleaning services. With a rating of 2.5, they have received mixed reviews from customers.

One satisfied customer had a positive experience with the owners of the business. They highly recommended the company after a mistake was made when they were charged for a service on their swamp cooler. The customer was pleased with how the owners handled the situation, giving them a rating of 5.

However, another customer had a negative experience with Comfort Solutions Mechanical. They had their air conditioner installed by the company the previous year, which presented its own set of problems. But their current complaint was that their A/C went out the night before. This customer gave a rating of 1.

Another customer requested an estimate from Comfort Solutions Mechanical for replacing a 25-year-old furnace and swapping out a swamp cooler for refrigerated air. However, they were disappointed with the service they received. The customer mentioned that the lady who took their information seemed to have forgotten about their house. This customer also gave a rating of 1.

Overall, Comfort Solutions Mechanical has a mixed reputation based on the reviews. While they have satisfied customers who appreciate their service, there are also dissatisfied customers who have had negative experiences. It is important for potential customers to carefully consider these reviews before deciding to hire Comfort Solutions Mechanical for their HVAC and air duct cleaning needs.

Learn More About Comfort Solutions Mechanical Here

Farmington Heating & Metal

1.5 / 5 stars, out of 6 reviews

703 W Broadway
Farmington, NM 87401

Phone: (505) 325-4505

Review Summary

Farmington Heating & Metal has a rating of 1.5 stars based on 6 reviews. They specialize in heating and air conditioning services. Located at 703 W Broadway, Farmington, NM 87401, their phone number is (505) 325-4505.

One reviewer called their after-hours line for a broken A/C and spoke with a technician. Although it was too late to fix the issue that night, the reviewer appreciated the technician’s assistance and gave a rating of 4 stars.

However, another reviewer had a negative experience with the front desk lady named “Jamie”. They described her as rude and provided horrible customer service. The reviewer questioned whether their Native American identity played a role in the treatment or if it was a general issue with the employees. This reviewer gave a rating of 1 star.

Another customer complained about the scheduling process. They mentioned that the woman named Jaime, who handles scheduling, was incredibly rude. They also expressed frustration about only being given a date for the service without any specific time or time frame. This reviewer also gave a rating of 1 star.

Based on the reviews, it appears that Farmington Heating & Metal has some issues with customer service. The negative experiences with the front desk staff and scheduling process are concerning. Potential customers should consider these factors when deciding whether to use their services.

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Matthews Plumbing/Heating/AC

image of business Matthews Plumbing/Heating/AC

1.0 / 5 stars, out of 1 reviews

Farmington, NM 87401

Phone: (505) 419-0357

Review Summary

Matthews Plumbing/Heating/AC is a company based in Farmington, NM that specializes in plumbing, heating & air conditioning/HVAC, and general contracting services. With a rating of 1.0, it is clear that their services have not met the expectations of their customers.

One reviewer shared their disappointing experience with Matthews Plumbing/Heating/AC. According to the reviewer, it took an astonishing three and a half months for the company to install a gas line and hot water heater at their house. This lengthy timeframe is certainly unacceptable and reflects poor time management and efficiency on the part of the company.

Furthermore, the reviewer mentioned that when the hot water heater was finally installed, it was done using rusted pipes. This is a major concern as it raises questions about the quality of materials used by Matthews Plumbing/Heating/AC. Rusted pipes can lead to a variety of issues, including leaks and contamination of the water supply. It is alarming that a company specializing in plumbing would make such a careless mistake.

Based on this one review, it is evident that Matthews Plumbing/Heating/AC has failed to deliver satisfactory services to their customers. The lengthy installation process and the use of rusted pipes are serious concerns that should not be overlooked. Potential customers should be cautious when considering this company for their plumbing, heating, or air conditioning needs.

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R.A. Biel Plumbing & Heating

image of business R.A. Biel Plumbing & Heating

1.5 / 5 stars, out of 11 reviews

1205 Troy King Rd
Farmington, NM 87401

Phone: (505) 327-7755

Review Summary

R.A. Biel Plumbing & Heating has a rating of 1.5 stars based on 11 reviews. The company offers services in plumbing, heating & air conditioning/HVAC, and air duct cleaning. They are located at 1205 Troy King Rd, Farmington, NM 87401.

One reviewer, who has an elderly mother with a maintenance contract, had a negative experience with the company. During a visit to take her A/C out of service, the staff failed to close the damper on the furnace, causing inconvenience and potential issues. The reviewer expressed disappointment with this oversight.

Another customer, who had previously given the company a 5-star review, signed up for the annual 2-visit HVAC program. However, they encountered difficulties due to their mother being at home all day and having no flexibility. The reviewer expressed dissatisfaction with the company’s inability to accommodate their specific scheduling needs.

A third reviewer called in for an emergency service call and was assigned a technician who was not qualified to check the system charge. As a result, the job was not fully completed, and the reviewer felt that they were overcharged for the incomplete service. This experience left the reviewer dissatisfied with the company’s handling of their emergency situation.

Based on these reviews, it appears that R.A. Biel Plumbing & Heating has struggled in meeting customer expectations and providing satisfactory service. Potential customers may want to consider these experiences when making a decision.

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Robbins Heating & Air Conditioning

image of business Robbins Heating & Air Conditioning

4.5 / 5 stars, out of 7 reviews

1317 Schofield Ln
Farmington, NM 87401

Phone: (505) 394-9100

Review Summary

Robbins Heating & Air Conditioning is a top-notch HVAC service provider located at 1317 Schofield Ln, Farmington, NM 87401. With a rating of 4.5 out of 5 stars and a total of 7 reviews, they have established themselves as a reliable and trusted company in the heating and air conditioning industry.

Customers have consistently praised Robbins Heating & Air Conditioning for their exceptional service and professionalism. One reviewer mentioned that this was their second time calling on Robbins, and once again, they were impressed by the company’s promptness in scheduling the service on the same day. The reviewer also commended Lance, their service engineer, for his efficiency and expertise.

Another satisfied customer shared their experience of obtaining parts from Robbins Heating & Air Conditioning for their heater. They highlighted the helpfulness and courtesy of the staff, as well as the availability of the required parts. The customer expressed their hope that they wouldn’t need to call on Robbins for repairs in the future, but they were confident that the company would provide excellent service if the need arose.

One particular review praised Lance for his personable and thorough approach. Lance demonstrated extensive knowledge about Fujitsu units and provided valuable insights to the reviewer who had recently acquired a new home with these units. The reviewer’s first experience with Robbins Heating & Air Conditioning was a positive one, leaving them impressed with the company’s expertise and professionalism.

Overall, Robbins Heating & Air Conditioning has consistently delivered outstanding service, as evidenced by their positive reviews. Their commitment to promptness, knowledge, and customer satisfaction sets them apart in the HVAC industry. Whether you need installation, repairs, or parts for your heating or air conditioning system, Robbins Heating & Air Conditioning is a reliable choice that you can trust to meet your needs.

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Medallion Heating

2.5 / 5 stars, out of 3 reviews

108 W Quince
Farmington, NM 87401

Phone: (505) 325-6575

Review Summary

Medallion Heating is a company located at 108 W Quince in Farmington, NM 87401. They specialize in Heating & Air Conditioning/HVAC and Fireplace Services. With a rating of 2.5 stars and a total of 3 reviews, Medallion Heating has received mixed feedback from customers.

One customer expressed their disappointment with the company’s service. They needed their leach field repaired, but before the project started, they came home to find their lawn torn up. Despite it being winter, the damage was done. The customer gave a rating of 1 star for this experience.

On the other hand, another customer had a positive experience with Medallion Heating. They called in the morning to report an issue with their swamp cooler, and by the afternoon, it was running like new. The customer commended the technician, Rod, for his excellent service. They gave a rating of 5 stars for this positive experience.

However, the third customer had a negative experience with the company. They had Medallion Heating install gutters on their site-built home, but the gutters ended up leaking. When they contacted the company to address the issue, they were told that someone would get back to them, but they are still waiting for a response. This customer also gave a rating of 1 star.

Overall, Medallion Heating has received mixed reviews. While one customer had a positive experience with prompt and efficient service, another customer had a negative experience with damage to their property and a lack of follow-up on a reported issue. It is important for potential customers to consider these reviews when deciding whether to engage Medallion Heating’s services.

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