Jordan’s Heating & Cooling
3.5 / 5 stars, out of 3 reviews
Fairfax, IA 52228
Phone: (319) 389-3634
Review Summary
Jordan’s Heating & Cooling is a reputable HVAC and Water Heater Installation/Repair company located in Fairfax, IA. With a rating of 3.5 stars and a total of 3 reviews, they have been serving the community with their heating and cooling needs.
One satisfied customer shared their positive experience after facing two weeks of furnace problems. They sought recommendations from local Facebook groups and received multiple recommendations for Jordan’s Heating & Cooling. Impressed by the service, they rated the company 5 stars. This review highlights the effectiveness of Jordan’s in resolving furnace issues and the positive word-of-mouth recommendations they receive from the community.
Another customer had a boiler heat system that ceased functioning over the weekend. Fortunately, Chris from Jordan’s Heating & Cooling promptly arrived on Monday to diagnose the problem. With his expertise, he successfully restored the system, earning the company another 5-star rating. This review demonstrates the company’s ability to address urgent heating issues and provide efficient solutions.
However, not all experiences were positive. One dissatisfied customer expressed disappointment with their most recent encounter with Jordan’s Heating & Cooling. They were so dissatisfied that they vowed never to contact them again and planned to spread the word about their negative experience. Although this review only gave the company 1 star, it is essential to address and learn from negative feedback to improve future customer experiences.
Overall, Jordan’s Heating & Cooling has received positive feedback from satisfied customers, proving their competence in HVAC and Water Heater Installation/Repair services. While one negative review exists, the company can use it as an opportunity to assess and enhance their services to ensure customer satisfaction in the future.
