Petro Home Services
2.5 / 5 stars, out of 46 reviews
8900 Citation Road
Essex, MD 21221
Phone: (844) 882-3454
Review Summary
Petro Home Services is a company that specializes in Heating & Air Conditioning/HVAC and Propane services. With a rating of 2.5 out of 5 and a total of 46 reviews, it’s clear that their service has had mixed reviews from customers.
One satisfied customer expressed their gratitude towards the technician, Sean Roulhac, who serviced their furnace on June 30th, 2023. They were pleased with the thoroughness of the service and gave it a 5-star rating.
However, not all experiences with Petro Home Services have been positive. A customer who previously had a Smart Budget plan with Carroll Home Services, which was acquired by Petro, shared their dissatisfaction. They had a negative encounter with a supervisor in the credit department and gave a rating of 1 star.
Another customer expressed frustration with both Petro and Carroll Fuel, claiming that the companies engage in price gouging and fail to address oil delivery errors. They also gave a rating of 1 star and criticized the billing practices of the companies.
Based on the mixed reviews, it is clear that Petro Home Services has room for improvement in terms of customer satisfaction and addressing issues promptly. Potential customers should consider these reviews before deciding to engage with their services.
Learn More About Petro Home Services Here
Paramount Heating & Air Conditioning
4.5 / 5 stars, out of 4 reviews
4 Nashua Ct
Bay 16
Essex, MD 21221
Phone: (410) 650-4031
Review Summary
Paramount Heating & Air Conditioning is a reputable HVAC company located at 4 Nashua Ct, Bay 16, Essex, MD 21221. With a rating of 4.5 stars and a total of 4 reviews, they have established themselves as a reliable and trusted service provider in the area.
One reviewer expressed disappointment in their experience, stating that they called Paramount Heating & Air Conditioning five days ago because their furnace had stopped working but still hadn’t received a return call. This lack of response from the company left the reviewer dissatisfied with their service. It’s unfortunate that this particular customer did not receive a prompt response, as it is essential for businesses to be attentive to customer inquiries and concerns.
On a more positive note, another reviewer had a fantastic experience with Paramount Heating & Air Conditioning. Their air conditioning unit malfunctioned on a Monday night, and they called the company the next morning. They were met with exceptional customer service from a friendly and helpful representative who promptly sent a technician to resolve the issue. The reviewer was highly impressed with the professionalism and efficiency of Paramount Heating & Air Conditioning.
Furthermore, the company has also received positive feedback from a customer who had used their services for both commercial properties and their personal residence. Paramount Heating & Air Conditioning was commended for their politeness, professionalism, and punctuality. This customer expressed satisfaction with the company’s work and their ability to consistently arrive on time.
Overall, Paramount Heating & Air Conditioning has demonstrated their expertise in the HVAC industry, garnering positive reviews from satisfied customers. While there may have been a minor lapse in customer responsiveness in one instance, it is evident that this company strives for excellence in their service provision. With their commitment to professionalism and customer satisfaction, Paramount Heating & Air Conditioning is a reliable choice for all heating and air conditioning needs in Essex, MD.
Learn More About Paramount Heating & Air Conditioning Here
Contemporary Air Systems
5.0 / 5 stars, out of 13 reviews
613 Eastern Blvd
Essex, MD 21221
Phone: (410) 391-3070
Review Summary
Contemporary Air Systems is a highly reputable heating and air conditioning company located in Essex, MD. With an impressive 5-star rating and a total of 13 reviews, it’s clear that this business has earned the trust and satisfaction of their customers.
One reviewer shares their long-standing experience with Contemporary Air Systems, mentioning that Rick and his team have been servicing their HVAC system for years. The reviewer describes Rick as pleasant, professional, and easy to work with. This kind of consistent positive feedback speaks volumes about the quality of service provided by this company.
Another customer highlights the recommendation they received from their plumber to choose Contemporary Air Systems. When they had a home inspection in preparation for selling their home, the furnace was deemed in need of repair. Fortunately, this business was able to address the issue promptly and efficiently, ensuring that the home was in top condition for the sale.
One more reviewer expresses their gratitude for the same-day service they received when their furnace malfunctioned during the winter. The reviewer mentions that the company was accommodating and worked around their schedule, even considering their doctor’s appointment. This level of customer-centricity and flexibility is truly commendable.
Overall, Contemporary Air Systems is a top-notch HVAC company that consistently delivers exceptional service. Their professionalism, promptness, and customer-oriented approach make them a reliable choice for all heating and air conditioning needs. Whether it’s routine maintenance or urgent repairs, customers can trust Contemporary Air Systems to provide excellent service and ensure their comfort all year round.
