Southern Lakes Plumbing & Heating

3.5 / 5 stars, out of 13 reviews
N5860 US Hwy 12
Elkhorn, WI 53121
Phone: (262) 723-6422
Review Summary
Southern Lakes Plumbing & Heating has received mixed reviews from customers. They have a rating of 3.5 out of 5 stars based on 13 reviews. The company offers services in plumbing, heating & air conditioning, and septic services.
One satisfied customer mentioned that they have used Southern Lakes multiple times for plumbing help and always received fast and friendly service. They also mentioned that when their AC went out, the company promptly sent a technician to fix it, resulting in a positive experience with the company.
However, another customer had a negative experience with Southern Lakes Plumbing & Heating. They mentioned that they would give a zero rating for the service if they could. Despite choosing Southern Lakes as one of the preferred providers recommended by their HOA, they were disappointed with the service provided.
On the other hand, a different customer who recently bought a new house in Elkhorn had nothing but excellent service from Southern Lakes Plumbing & Heating. They mentioned that they have had multiple plumbing problems since moving in, but the company has consistently provided them with excellent service.
Overall, it seems that Southern Lakes Plumbing & Heating has a mixed reputation among its customers. While some have had positive experiences with fast and friendly service, others have had negative experiences that have affected their opinion of the company. It is important for potential customers to consider these mixed reviews when deciding whether to use their services.
Learn More About Southern Lakes Plumbing & Heating Here
Westenn Heating & Air Conditioning

5.0 / 5 stars, out of 3 reviews
990 Koopman Ln
Elkhorn, WI 53121
Phone: (262) 723-4955
Review Summary
Westenn Heating & Air Conditioning is a reputable HVAC company located at 990 Koopman Ln, Elkhorn, WI 53121. With a perfect rating of 5.0 stars and a total of 3 reviews, they have proven to be a reliable choice for all heating and air conditioning needs.
One satisfied customer shared their experience with Westenn Heating & Air Conditioning. They needed to replace their furnace and were referred to Ray by a mutual friend. Choosing Westenn turned out to be a fantastic decision. Ray promptly visited their home on a Monday to assess the situation. The customer was delighted with the service provided, highlighting the professionalism and expertise of Ray.
Another customer had a great experience with Westenn Mechanical. They required a Spring clean and check for their HVAC system and were also interested in improving the air quality in their home. Westenn Mechanical successfully delivered on both fronts, leaving the customer satisfied with the results. The customer was impressed by the attention to detail and the helpful advice provided by the team.
In a time of need, Westenn Heating & Air Conditioning proved to be reliable and responsive. When a customer arrived at their lake home to find no heat, they immediately contacted Westenn for assistance. The company swiftly responded to the service request in less than 90 minutes. Chris, the technician assigned to the job, arrived promptly and quickly diagnosed the issue. The customer appreciated the clear explanation provided by Chris and was grateful for the efficient resolution of the problem.
Overall, Westenn Heating & Air Conditioning has demonstrated their commitment to customer satisfaction through their professionalism, expertise, and prompt service. Whether it’s furnace replacement, HVAC maintenance, or addressing unexpected issues, Westenn is a dependable choice for all heating and air conditioning needs.
Learn More About Westenn Heating & Air Conditioning Here
Adams

3.5 / 5 stars, out of 6 reviews
801 N Wisconsin St
Elkhorn, WI 53121
Phone: (262) 723-6565
Review Summary
Adams is a service provider specializing in electricians, heating & air conditioning/HVAC, and generator installation/repair. With a rating of 3.5 stars and a total of 6 reviews, Adams has been serving customers in Elkhorn, WI.
One satisfied customer shared their positive experience with Adams during the peak HVAC season. Despite the busy schedule, Adams was able to provide a quote for air conditioning services promptly. The customer was impressed with their efficiency and gave them a 5-star rating.
However, another customer had a less favorable experience with Adams. They had to wait for two weeks for a technician to visit their newly purchased house with a generator. Unfortunately, the technician’s service did not meet their expectations, resulting in a 1-star rating. The customer was disappointed with the technician’s lack of expertise and professionalism.
In a separate incident, a customer reached out to Adams Electric when their generator stopped working. A technician was dispatched to repair the generator, and they spent over 4 hours working on it. Despite the technician’s efforts, the customer was not fully satisfied, leading to a 2-star rating.
Based on these mixed reviews, it seems that Adams has had both positive and negative experiences with their customers. While some customers have praised their prompt service and expertise, others have expressed dissatisfaction with the quality of their work. To ensure a more consistent customer experience, Adams may need to address any communication issues, improve the timeliness of their service, and enhance the expertise of their technicians.

