Michiana Indoor Comfort Systems

image of business Michiana Indoor Comfort Systems

3.0 / 5 stars, out of 2 reviews

2336 Primrose Ave
Elkhart, IN 46516

Phone: (574) 875-1442

Review Summary

Michiana Indoor Comfort Systems is a company that specializes in Heating & Air Conditioning/HVAC and Electricians services. With a rating of 3.0 and a review count of 2, they have been serving customers in Elkhart, IN for quite some time.

One satisfied customer shared their positive experience with Michiana Indoor Comfort Systems. They mentioned that they contacted the company based on a friend’s recommendation to have their old furnace checked before the winter season. The customer was pleased with the service provided by the company, indicating that their expectations were met.

On the other hand, a dissatisfied customer shared their negative experience with the company. They warned potential buyers to be cautious when purchasing used equipment from them. In this specific case, the customer bought a used 8K generator that was advertised as “runs good”. However, upon testing it at home, they discovered that while the engine ran well, the generator itself did not function properly.

Given the mixed reviews, it is important for potential customers to consider their specific needs and requirements before deciding to engage with Michiana Indoor Comfort Systems. It is advisable to ask for detailed information, clarify any doubts, and conduct proper research to ensure a satisfactory experience.

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BW/Cook Service Experts

image of business BW/Cook Service Experts

3.5 / 5 stars, out of 19 reviews

1835 Leer Dr
Elkhart, IN 46514

Phone: (574) 584-7456

Review Summary

BW/Cook Service Experts is a skilled trade company located in Elkhart, Indiana. With a rating of 3.5 stars and 19 reviews, they specialize in Heating & Air Conditioning/HVAC, Plumbing, and Water Heater Installation/Repair.

Customers have praised BW/Cook Service Experts for their exceptional service. One reviewer mentioned that it was the best experience they’ve had with any skilled trade company that wasn’t a personal friend. They had issues with their boiler, and Marty, a technician from BW/Cook, provided excellent service to fix the problem. The reviewer gave them a 5-star rating.

Another customer had their HVAC system serviced by John Whitfield from BW/Cook. They were impressed with the quality of work and John’s professionalism and personable nature. They highly recommend BW/Cook Service Experts and gave them a 5-star rating.

However, not all experiences were positive. One reviewer had a service contract with BW/Cook but needed to use it for the first time. They mentioned that they tried to contact the company for three days, leaving messages and making calls, but received no response. They rated BW/Cook Service Experts 1 star for their lack of responsiveness.

Overall, BW/Cook Service Experts has received positive feedback from many customers for their skilled trade services. They have a dedicated team of professionals who provide excellent customer service. However, it’s important to note that some customers have experienced difficulties in reaching out to the company. If you’re in need of HVAC, plumbing, or water heater services, it’s worth considering BW/Cook Service Experts, but be sure to plan ahead and allow for potential delays in communication.

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Church Plumbing & Heating

image of business Church Plumbing & Heating

1.5 / 5 stars, out of 23 reviews

2924 Oakland Ave
Elkhart, IN 46517

Phone: (574) 295-6844

Review Summary

Church Plumbing & Heating has received a total of 23 reviews from customers. They specialize in plumbing and heating & air conditioning services. The overall rating for the company is 1.5 stars out of 5.

Located at 2924 Oakland Ave, Elkhart, IN 46517, Church Plumbing & Heating can be contacted at (574) 295-6844.

One customer had a positive experience with the company. They called Church Plumbing & Heating for a drain stoppage and a technician arrived within 24 hours. The technician had the necessary tools and was able to complete the repair in about 30 minutes. This customer gave a rating of 5 stars.

Unfortunately, another customer had a terrible experience. They hired Church Plumbing & Heating for a job that took an incredibly long time. From 8 am to 10 pm, the technician worked on the job. The customer was informed that the technician used to do this type of work but it had been a long time. Ultimately, the job was done incorrectly, and when the company was notified, they had to come back to fix the mistake. This customer gave a rating of 1 star.

Another customer had a negative experience with the pricing. They requested Church Plumbing & Heating to replace a thermostat and were initially told by the technician that it would cost $49 with a discount. However, when the payment was processed, the amount debited was higher than expected. This customer also gave a rating of 1 star.

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Legacy Heating and Air, Inc.

image of business Legacy Heating and Air, Inc.

4.5 / 5 stars, out of 11 reviews

22285 Elkhart E Blvd
Elkhart, IN 46514

Phone: (855) 273-8444

Review Summary

Legacy Heating and Air, Inc. is a reputable HVAC and air duct cleaning company located at 22285 Elkhart E Blvd, Elkhart, IN 46514. With a solid rating of 4.5 stars and 11 reviews, they have garnered a considerable amount of positive feedback from their customers.

One customer had a water heater emergency just two days before Memorial Day weekend. Fortunately, Legacy Heating and Air, Inc. was able to send someone out on the same day, providing prompt and efficient service. The customer was impressed by their responsiveness and gave them a well-deserved 5-star rating.

However, there was a customer who had a negative experience with their A/C service check. The technician caused the coils to freeze, resulting in a $1000 bill for the customer. Despite being told that the issue was caused by a leak, the customer was dissatisfied with the outcome. They gave a 2-star rating, expressing their disappointment with the situation.

Another customer mentioned that although the worker was friendly, the duct work cleaning they paid for was not done properly. The technician used a small shop vac instead of a more appropriate machine, resulting in an inadequate cleaning. This led to a 2-star rating from the customer, who expected better results.

Overall, Legacy Heating and Air, Inc. has received mostly positive reviews, highlighting their ability to provide quick and efficient service in emergency situations. However, it seems that there have been some instances where the quality of the service did not meet the customers’ expectations. It is important for the company to address these concerns and ensure that all customers receive the high level of service they deserve.

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Henry Smith Plumbing, Heating & Cooling

image of business Henry Smith Plumbing, Heating & Cooling

2.0 / 5 stars, out of 5 reviews

28586 County Road 20 W
Elkhart, IN 46517

Phone: (574) 914-4012

Review Summary

Henry Smith Plumbing, Heating & Cooling has received mixed reviews from customers. With a rating of 2.0, it seems that the experiences with this company have not been entirely satisfactory.

One customer mentioned that they had been using the services of Henry Smith Plumbing, Heating & Cooling for quite some time. However, during a recent visit for a preventive maintenance appointment, the customer was surprised to find that they were charged for Freon without being quoted a price beforehand. This unexpected charge amounted to $380.00, which left the customer feeling dissatisfied.

Another customer expressed feeling ripped off after calling to schedule an appointment. They were informed that there would be an $85 charge for the appointment, which seemed excessive to them. Despite finding the employees to be nice, this customer still felt that they were being taken advantage of.

Furthermore, there was a complaint about the company attempting to scam a customer. The plumber from Henry Smith Plumbing, Heating & Cooling claimed that they couldn’t remove the anode rod from the water heater due to corrosion. However, the customer believed that this was a ploy to deceive them. They felt that the company was dishonest and untrustworthy.

Based on these reviews, it seems that Henry Smith Plumbing, Heating & Cooling has some issues with transparency and pricing. Customers have expressed dissatisfaction with unexpected charges and felt that they were being taken advantage of. It is important for the company to address these concerns and improve their communication with customers in order to provide a more positive experience.

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Lefever Plumbing & Heating, Inc

2.0 / 5 stars, out of 5 reviews

510 S 2nd St
Elkhart, IN 46516

Phone: (574) 293-8709

Review Summary

Lefever Plumbing & Heating, Inc is a plumbing and heating & air conditioning/hvac company located in Elkhart, IN. With a rating of 2.0 and a review count of 5, they have received mixed feedback from their customers.

One customer expressed disappointment with their experience, stating that they purchased a very expensive mini-split system that only worked for the first year. They felt that for the price they paid, they could have gotten a better system elsewhere. This negative review highlights a significant issue with the product they received.

Another customer had a similar experience with their furnace. They reported that their furnace was down in April and Lefever Plumbing & Heating, Inc sent three technicians to their house on four different occasions. However, the problem was not solved, leaving the customer frustrated with the service they received. This negative review highlights the company’s inability to effectively solve the customer’s problem.

On a more positive note, one customer called Lefever Plumbing & Heating, Inc to fix their laundry room drain issues. They found the technicians to be courteous and appreciated the company’s great billing plan. However, there was one problem that was not specified in the review. This mixed review suggests that while the customer had a positive experience overall, there was still room for improvement in resolving the specific issue at hand.

Overall, Lefever Plumbing & Heating, Inc has received mixed reviews from their customers. While they have had some positive interactions, there have also been significant issues that have left customers disappointed. It is important for potential customers to consider these reviews and weigh the pros and cons before deciding to use their services.

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