William Mueller Plumbing and Heating
1.0 / 5 stars, out of 1 reviews
7 A St
Edgartown, MA 02539
Phone: (508) 696-9621
Review Summary
William Mueller Plumbing and Heating is a company that specializes in plumbing and heating & air conditioning services. With only one review, it is difficult to draw a complete picture of their overall performance, but the review they received is quite negative.
The reviewer mentioned that the front receptionist, Beth, was rude and discourteous. This is a concerning and unfortunate experience for any customer. The reviewer also mentioned that they made a tentative appointment and were left hanging for three weeks. This kind of delay can be frustrating and inconvenient for customers who are in need of prompt service.
It is important for businesses in the service industry to provide excellent customer service and to be reliable and responsive to their customers’ needs. Based on this one review, it seems that William Mueller Plumbing and Heating fell short in these areas.
However, it is also important to consider that this is only one review and there may be other customers who have had positive experiences with this company. It would be beneficial for the company to address and rectify the issues mentioned in this review to ensure customer satisfaction and to improve their overall reputation.
Learn More About William Mueller Plumbing and Heating Here
BTU Control
2.0 / 5 stars, out of 4 reviews
Edgartown, MA 02539
Phone: (508) 627-3999
Review Summary
BTU Control, located in Edgartown, MA, has received mixed reviews from customers. With a rating of 2.0, it’s clear that their service has left something to be desired for some individuals.
One customer had a positive experience, stating that BTU Control was professional, punctual, and stayed within budget. They praised the team for their great job in handling the work, despite the challenges that come with performing work on Chappy.
However, another customer had a negative experience when they called for service two years after having their units installed. They expressed frustration with the lengthy process of repeating their address and request for service, only to be told that the company couldn’t help them.
Another customer had an issue with the billing process. They claimed that the technician was in their home for an hour, but they were billed for 1.5 hours. When they questioned the discrepancy, the owner cited GPS data to justify the additional charge.
Overall, BTU Control seems to have some room for improvement in terms of customer satisfaction and communication. While some customers have had positive experiences, others have encountered frustrations with their services. It’s important for the company to address these issues and work towards providing a more consistent and reliable experience for their customers.
