Carolina Comfort Air
2.5 / 5 stars, out of 5 reviews
703 N Clinton Ave
Dunn, NC 28334
Phone: (910) 920-9807
Review Summary
Carolina Comfort Air is a heating and air conditioning company located at 703 N Clinton Ave in Dunn, NC. With a rating of 2.5 stars and a total of 5 reviews, it’s clear that the experiences with this company have been mixed.
One disgruntled customer stated, “I’ll never use them again. They came over for the semi-annual maintenance. They put the cap back on the p drain causing our drain to refill and cause our AC…” This negative experience highlights a lack of attention to detail and a potential oversight on the part of the technicians.
Another customer who was on a yearly contract expressed dissatisfaction, saying, “We were on a yearly contract with Comfort Air and supposedly that $189.00 per year gives us a little preferred service and some little discount for additional…” This indicates that the promised benefits of their contract were not delivered as expected, leaving the customer feeling unsatisfied.
However, it’s not all negative experiences. One reviewer mentioned, “We have used Carolina Comfort Air (CCA) for over 5 years. We bought our new construction home and CCA was the company that installed our HVAC. So by default…” This positive feedback suggests that the company’s installation services were reliable and satisfactory.
It’s important to note that the overall rating of 2.5 stars reflects a mix of positive and negative experiences. While some customers have had issues with the company’s maintenance and contract services, others have had positive experiences with their installation services. As with any business, it’s advisable to consider these reviews and make an informed decision based on individual needs and preferences.
