Black Dog Plumbing, Heating & AC
4.0 / 5 stars, out of 10 reviews
39 W Madison Ave
Dumont, NJ 07628
Phone: (201) 384-3809
Review Summary
Black Dog Plumbing, Heating & AC is a reputable company that specializes in plumbing, heating, and air conditioning services. With a solid rating of 4.0, they have received positive feedback from their customers. Located at 39 W Madison Ave, Dumont, NJ 07628, this company is conveniently situated to serve the local community.
Customers have praised Black Dog Plumbing, Heating & AC for their prompt and efficient service. One satisfied customer called and received a quick response from the owner, Rick. They were particularly appreciative that the company was able to check their house before their trip in just two days. This demonstrates the company’s commitment to providing timely and reliable assistance to their customers.
However, there have been a few negative experiences reported by customers as well. One customer expressed disappointment with the service they received. They claimed to have spent thousands of dollars on Black Dog Plumbing, Heating & AC’s services to replace an air conditioning condenser, only for it to fail shortly after. While the customer mentioned that they were given a written 5-year warranty, they were dissatisfied with the outcome and rated the company 1 star.
Another customer reported a lack of follow-up from the company. They contacted Black Dog Plumbing, Heating & AC with a non-emergency issue and were promised that the necessary parts would be obtained and they would be contacted. However, the customer claims that they never heard back from the company, even after waiting for over two weeks. This lack of communication led the customer to rate Black Dog Plumbing, Heating & AC 1 star.
In conclusion, Black Dog Plumbing, Heating & AC has received a mix of positive and negative reviews. While some customers have praised their quick response and efficient service, others have expressed dissatisfaction with the outcome of their repairs or a lack of follow-up. It is important for potential customers to consider both the positive and negative experiences shared by previous customers when deciding whether to engage the services of Black Dog Plumbing, Heating & AC.
