Fire ‘n’ Ice Heating & Cooling
4.0 / 5 stars, out of 25 reviews
2455 Wisconsin Ave
Downers Grove, IL 60515
Phone: (630) 686-1026
Review Summary
Fire ‘n’ Ice Heating & Cooling is a reputable HVAC company located at 2455 Wisconsin Ave in Downers Grove, IL. With a rating of 4.0 and a review count of 25, they have proven themselves to be a reliable choice for heating and air conditioning services.
One satisfied customer shared their positive experience with Fire ‘n’ Ice Heating & Cooling. They used their services for the first time and were highly impressed. They would gladly recommend the company to anyone in need of air conditioning services. The entire process was smooth and efficient, leaving them completely satisfied.
Unfortunately, another customer had a negative experience with their furnace. The igniter went out over the weekend, and they had to call a technician from Fire ‘n’ Ice Heating & Cooling. While the technician did fix the issue, the customer was not pleased with the weekend fixed visit fee, which they found to be the highest among the five 24-hour service providers they contacted. This customer’s feedback highlights the importance of transparent pricing and fair fees.
On the other hand, a different customer had a fantastic experience with Fire ‘n’ Ice Heating & Cooling when their air conditioner stopped working. They called the company, and within 10 minutes, Jim, a representative from the company, reached out to them. Jim promptly scheduled an appointment for the next day, demonstrating the company’s commitment to providing quick and efficient service.
Overall, Fire ‘n’ Ice Heating & Cooling has a solid reputation for delivering quality HVAC services. While there have been some negative experiences, the positive feedback demonstrates their dedication to customer satisfaction. If you’re in need of heating or air conditioning services in Downers Grove, IL, give them a call at (630) 686-1026.
Learn More About Fire ‘n’ Ice Heating & Cooling Here
Stephens Plumbing & Heating
4.0 / 5 stars, out of 48 reviews
747 Ogden Ave
Downers Grove, IL 60515
Phone: (630) 968-0783
Review Summary
Stephens Plumbing & Heating is a reputable plumbing and HVAC company located in Downers Grove, IL. With a strong rating of 4.0 and a total of 48 reviews, they have established themselves as a reliable and trustworthy service provider in the area.
One satisfied customer shared their positive experience with Stephens Plumbing & Heating. When their sub pump got stuck on, they called the company first thing in the morning. They were able to speak with Kevin, who provided them with a thorough explanation of the issue and the potential solutions. The customer was impressed with Kevin’s knowledge and professionalism, giving the company a well-deserved 5-star rating.
Unfortunately, not all reviews are positive. One reviewer expressed their disappointment with the staff’s behavior, describing them as rude and unprofessional. The reviewer felt that the manner in which they were spoken to was absolutely terrible. It’s important for Stephens Plumbing & Heating to address these concerns and ensure that their customer service remains courteous and respectful at all times.
Another review highlighted a situation where a customer had a clogged drain and had to pay $375 for the service. While the customer initially had to call someone else to finally fix the issue, they were satisfied with the resolution. This review indicates that Stephens Plumbing & Heating was able to rectify the problem, even though it required additional assistance.
Overall, Stephens Plumbing & Heating has proven to be a reliable option for plumbing and HVAC services in the Downers Grove area. They have received positive feedback for their expertise and prompt response, although it is important for them to address any concerns regarding customer service. With their experience and professionalism, Stephens Plumbing & Heating continues to be a recommended choice for plumbing and heating needs.
Learn More About Stephens Plumbing & Heating Here
Robert Bair Plumbing Heating & Air
4.0 / 5 stars, out of 65 reviews
447 Rogers St
Downers Grove, IL 60515
Phone: (630) 964-1700
Review Summary
Robert Bair Plumbing Heating & Air has been serving customers for over 20 years, providing exceptional plumbing and HVAC services. With a solid rating of 4.0 and a total of 65 reviews, it’s clear that customers are satisfied with their work.
One reviewer mentioned that they have been relying on Robert Bair for two decades for their plumbing and HVAC needs. They even purchased a high-quality Trane system from Bair three years ago, which has been performing exceptionally well. This speaks volumes about the reliability and expertise of the team at Robert Bair.
Another customer had a very positive experience with the company from start to finish. They were impressed by the professionalism and friendliness of the staff, from the ladies answering the phone to the technicians who carried out the work. This highlights the excellent customer service provided by Robert Bair.
One reviewer highly recommended Robert Bair for their plumbing and HVAC services. They had previously used their services to fix a plumbing issue and were so satisfied that they left a 5-star review. When they recently had another issue, they once again turned to Robert Bair for help, and they were not disappointed. This demonstrates the consistency and quality of the services provided by the company.
Overall, Robert Bair Plumbing Heating & Air has established a strong reputation in the industry, with satisfied customers praising their expertise, professionalism, and excellent customer service. Whether you need plumbing, heating, or air conditioning services, you can trust Robert Bair to deliver top-notch results.
