Capital Heat
2.5 / 5 stars, out of 14 reviews
2975 Walden Ave
Depew, NY 14043
Phone: (716) 683-7336
Review Summary
Capital Heat is a company that specializes in Heating & Air Conditioning/HVAC, Air Duct Cleaning, and Insulation Installation. With a total of 14 reviews and an average rating of 2.5, it’s clear that their services have received mixed feedback from customers.
One customer mentioned that the customer service provided by Capital Heat is virtually nonexistent. Despite being a loyal customer for over 13 years, they felt that their loyalty was not valued. This is disappointing to hear, as good customer service is crucial for any business.
Another reviewer had their Generac system installed by Capital Heat approximately 8 years ago. They have relied on the company for routine maintenance and service ever since. However, they expressed dissatisfaction with the level of service they received. It’s unfortunate that a long-term customer did not have a positive experience with the company.
A third customer complained about the installation of furnaces and tankless hot water tanks by Capital Heat in their duplex. The reviewer claimed that the technicians did not clean up after themselves, leaving pipes and other debris behind. This lack of attention to detail reflects poorly on the company’s professionalism.
Based on these reviews, it seems that Capital Heat has room for improvement in several areas, including customer service, service quality, and cleanliness. Potential customers should consider these factors before deciding to engage their services. It is essential for Capital Heat to address the concerns raised by customers and make the necessary improvements to ensure a better overall experience for all.
Learn More About Capital Heat Here
Premier Heating & Cooling
3.5 / 5 stars, out of 5 reviews
Depew, NY 14043
Phone: (716) 837-5400
Review Summary
Premier Heating & Cooling is a top-notch HVAC service provider based in Depew, NY. With a rating of 3.5 out of 5, they have garnered positive reviews from their satisfied customers. They specialize in heating and air conditioning services, ensuring that their clients have a comfortable and well-regulated indoor environment.
One of their customers had a 40-year-old AC that finally gave up during a particularly hot spell. Premier Heating & Cooling promptly sent out their technician, Jake, who provided a fair estimate for replacing both the AC and furnace. The customer was impressed with the professionalism and efficiency displayed by Jake, giving them a well-deserved 5-star rating.
Another customer experienced a furnace malfunction late in the evening. Worried about the odd noise and the repeated tripping of the circuit breaker, they contacted Premier Heating & Cooling at around 8:30 pm. Jake arrived promptly and resolved the issue, ensuring the customer’s peace of mind. The customer was grateful for the swift response and the effective resolution of the problem, awarding Premier Heating & Cooling with yet another 5-star rating.
In a separate instance, Jake went above and beyond to assist a customer with a heating issue on a Sunday evening. Despite the inconvenient timing, Jake showed up at the customer’s house and fixed the problem without charging any additional fees. The customer appreciated the responsiveness, professionalism, and dedication displayed by Jake, leaving a glowing 5-star review for Premier Heating & Cooling.
These positive reviews highlight Premier Heating & Cooling’s commitment to customer satisfaction. With their efficient and reliable service, they have established themselves as a go-to HVAC service provider in Depew, NY. Whether it’s a malfunctioning AC, a faulty furnace, or any other HVAC needs, Premier Heating & Cooling is the name to trust. Reach out to them at (716) 837-5400 for all your heating and cooling requirements.
Learn More About Premier Heating & Cooling Here
Sullivan Heating & Cooling
4.5 / 5 stars, out of 13 reviews
3486 Walden Ave
Depew, NY 14043
Phone: (716) 608-8139
Review Summary
Sullivan Heating & Cooling is a reputable HVAC and water heater installation/repair company located in Depew, NY. With a rating of 4.5 stars and a total of 13 reviews, they have established themselves as a reliable and trustworthy service provider in the area.
One satisfied customer had a hot water tank replaced by Sullivan. They were impressed with the competitive pricing, the installation of a high-quality tank, and the additional assistance provided in troubleshooting. This positive experience speaks to the company’s commitment to delivering top-notch service and ensuring customer satisfaction.
Another reviewer, Maria, praised Sullivan for their exceptional work in replacing their HVAC ductwork. The team arrived on time and demonstrated great respect for her home. Not only did they complete the job efficiently, but they also went above and beyond by cleaning up thoroughly afterwards. This attention to detail and professionalism is a testament to Sullivan’s dedication to providing a positive customer experience.
Jerry Jr., a customer who had the opportunity to interact with Sullivan, commended the company for their quick response and friendly demeanor. He found Jerry Jr. to be both knowledgeable and honest, providing valuable educational insights when answering his questions. This level of transparency and expertise is highly valued by customers who seek reliable and trustworthy service providers.
Overall, Sullivan Heating & Cooling has established itself as a reputable company in the HVAC and water heater installation/repair industry. Their commitment to quality workmanship, competitive pricing, timely response, and exceptional customer service sets them apart from the competition. Whether it’s a hot water tank replacement or HVAC ductwork installation, customers can rely on Sullivan to deliver top-notch service and exceed their expectations.
Learn More About Sullivan Heating & Cooling Here
Emerald Heating & Cooling
3.5 / 5 stars, out of 14 reviews
5003 Broadway
Depew, NY 14043
Phone: (716) 318-5500
Review Summary
Emerald Heating & Cooling is a reliable HVAC company located in Depew, NY. With a rating of 3.5 and 14 positive reviews, they have proven themselves to be a trusted provider in the heating and air conditioning industry.
One satisfied customer shared their experience with Emerald Heating & Cooling during a freezing Friday night in late October. Their boiler had stopped working, leaving them in a precarious situation. However, Emerald Heating & Cooling came to the rescue and fixed the issue promptly, earning a well-deserved 5-star rating.
Another customer needed their new natural gas fueled boiler tested and tuned. The technician, Amber, called ahead and arrived on time. The service was thorough, and no issues were found. The customer was impressed with the professionalism and efficiency of the service, resulting in another 5-star rating.
Customers have also praised Emerald Heating & Cooling for their exceptional customer service and knowledge. The technicians are described as professional and knowledgeable, providing customers with various options for solutions. This level of transparency and expertise sets Emerald Heating & Cooling apart from their competitors.
Overall, Emerald Heating & Cooling has built a solid reputation for their reliable service, prompt response times, and knowledgeable technicians. With their commitment to customer satisfaction, they have become a go-to choice for HVAC needs in the Depew, NY area.
