Adams Heating & Cooling
2.0 / 5 stars, out of 1 reviews
Delbarton, WV 25670
Phone: (304) 475-3878
Review Summary
Adams Heating & Cooling is a heating and air conditioning company located in Delbarton, WV. With a rating of 2.0, they have received mixed reviews from customers.
One customer mentioned that while the company is competent, they have experienced difficulty in receiving callbacks with updates on their service. This lack of communication can be frustrating for customers who are eager to know the progress of their HVAC repairs or installations.
Another issue raised by the customer is the company’s policy of charging for warranty work. This is uncommon in the industry, as warranty work is typically covered by the company without any additional cost to the customer. The customer also mentioned that they were advised to contact the manufacturer directly for further assistance, which adds an extra burden on the customer.
It is important for heating and cooling companies to prioritize effective communication with their customers. Regular updates and timely responses can help alleviate customer concerns and build trust. Additionally, a transparent warranty policy is essential to ensure customer satisfaction and confidence in the company’s services.
Despite these issues, Adams Heating & Cooling may still offer quality HVAC services. It is recommended that potential customers reach out to the company directly to inquire about their communication practices and warranty policies before making a decision.
