G’s R Plumbing & Heating
4.0 / 5 stars, out of 8 reviews
1831 E Lincoln Hwy
DeKalb, IL 60115
Phone: (815) 758-5228
Review Summary
G’s R Plumbing & Heating is a reputable plumbing and heating company located in DeKalb, IL. With a solid rating of 4.0 and a total of 8 reviews, they have proven to be a reliable choice for their customers.
One satisfied customer, Pete, had a positive experience with G’s R Plumbing & Heating. He commended their professionalism, quick response, and efficiency. Despite the communication challenge of being deaf, G’s R Plumbing & Heating made it easy by offering seamless communication through texting. Pete gave them a well-deserved 5-star rating.
Another loyal customer has been relying on G’s R Plumbing & Heating for almost 20 years since their previous plumber retired. This long-term relationship speaks volumes about the quality of service they provide. The customer praised their competence, user-friendliness, and their ability to consistently meet expectations. They also expressed satisfaction with their work and gave them a 5-star rating.
While most customers have had positive experiences with G’s R Plumbing & Heating, there was one review that expressed a minor concern. The customer mentioned that the work performed by the company was excellent and had no issues with it. However, they were charged for travel time, which seemed unnecessary considering the proximity of their house to the company’s location. This customer gave them a 3-star rating.
Overall, G’s R Plumbing & Heating has established a strong reputation in the DeKalb area. Their commitment to professionalism, efficiency, and customer satisfaction is evident in the positive reviews they have received. Whether you need plumbing or heating services, G’s R Plumbing & Heating is a reliable choice.
Learn More About G’s R Plumbing & Heating Here
HERO Heating and Air Conditioning
4.5 / 5 stars, out of 8 reviews
1132-C Pleasant St
DeKalb, IL 60115
Phone: (815) 756-8936
Review Summary
HERO Heating and Air Conditioning is a highly rated HVAC company located in DeKalb, IL. With a rating of 4.5 stars and 8 reviews, they have established a strong reputation for their exceptional service and expertise in the field of Heating & Air Conditioning/HVAC and Air Duct Cleaning.
Customers have consistently praised HERO Heating and Air Conditioning for their friendly and prompt service. One reviewer mentioned that they always receive friendly service and that the technicians are always on time. Another customer highlighted the efficiency of the job and how the area was cleaned after the work was performed.
HERO Heating and Air Conditioning’s dedication to customer satisfaction is evident in their quick response time. A customer called them out for a short cycling furnace and within an hour, a technician named Jeff arrived at their doorstep. The reviewer commended Jeff for being an outstanding technician.
In addition to their excellent service, HERO Heating and Air Conditioning has also been praised for their professionalism during emergency situations. One customer shared their experience of losing their furnace and having a burst pipe during the “Polar Vortex” weekend. They were grateful to have met Cassie through the DeKalb Chamber, as she provided exceptional assistance during this challenging time.
HERO Heating and Air Conditioning’s commitment to customer satisfaction, prompt service, and expertise in HVAC and Air Duct Cleaning make them a reliable choice for anyone in need of heating and air conditioning services in DeKalb, IL.
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Service Now Home Services
4.0 / 5 stars, out of 5 reviews
17750 Somonauk Rd
Dekalb, IL 60115
Phone: (815) 758-8484
Review Summary
Service Now Home Services is a highly reputable company that offers a range of services including plumbing, electricians, and heating & air conditioning/HVAC. With a solid rating of 4.0, they have proven to be a reliable choice for homeowners in Dekalb, IL.
One satisfied customer, Anthony, had a positive experience with Service Now. He called them for yearly furnace maintenance and to get an estimate on furnace ductwork. Anthony was impressed with their punctuality and the quality of their work. He gave them a 5-star rating for their exceptional service.
Another customer, who comes from a family with a strong background in plumbing, has used Service Now in the past and was pleased with their plumbing service. She considers herself an expert in the field and values their expertise. Service Now’s commitment to excellence is evident in the 5-star rating she gave them.
A different customer had an issue with their AC not cooling the house properly. After calling another company, they were told that they needed a recharge on the coolant. However, after contacting Service Now, they discovered that the problem was more complex. Service Now accurately diagnosed the issue and provided the necessary solution. This customer also gave them a 5-star rating for their professionalism and expertise.
With a total of 5 reviews, Service Now Home Services has proven to consistently deliver high-quality service to their customers. Their expertise in plumbing, electricians, and heating & air conditioning/HVAC makes them a reliable choice for homeowners in Dekalb, IL. Their commitment to customer satisfaction and their ability to accurately diagnose and solve problems sets them apart from other service providers in the area.
Learn More About Service Now Home Services Here
All-Star Heating & Air Conditioning
3.5 / 5 stars, out of 20 reviews
1500 E Lincoln Hwy
Ste 3
Dekalb, IL 60115
Phone: (815) 758-8585
Review Summary
All-Star Heating & Air Conditioning is a company that specializes in Heating & Air Conditioning/HVAC, Air Duct Cleaning, and Water Heater Installation/Repair services. With a rating of 3.5 stars and a total of 20 reviews, they have established themselves as a reliable option for customers in Dekalb, IL.
One satisfied customer praised the exceptional service provided by Greg at All-Star Heating & Air Conditioning. Despite having been ripped off by other HVAC companies in the past, this customer finally found a trustworthy option in Greg. They were impressed by his ability to always squeeze them in when they had a problem and appreciated his prompt response to their HVAC needs.
However, not all experiences with All-Star Heating & Air Conditioning have been positive. One customer expressed their disappointment with the company’s billing practices. They felt that they were overcharged for a part, and compared the situation to the outdated era of the 1990s, where there was no internet to provide transparency and fair pricing. This customer was dissatisfied with the overall cost of the service and felt they were taken advantage of.
Another customer had a negative experience with All-Star Heating & Air Conditioning. They initially had high hopes after speaking with a representative who assured them that there would be no charge for an inspection of their unit. However, they were ultimately disappointed when they received a bill for the service. This customer felt deceived and frustrated with the company’s lack of transparency.
While All-Star Heating & Air Conditioning has received positive feedback for their responsive and reliable service, it is important for potential customers to be aware of the mixed reviews regarding their billing practices. It may be advisable for customers to clarify any potential charges before proceeding with services to avoid any misunderstandings or surprises in the future.
