ACRA Services
1.0 / 5 stars, out of 2 reviews
De Leon Springs, FL 32130
Phone: (386) 366-3663
Review Summary
ACRA Services is a company that specializes in Heating & Air Conditioning/HVAC and Appliances & Repair. However, based on the reviews from customers, their rating is quite low at 1.0.
One customer had a particularly frustrating experience with ACRA Services. They made an appointment with Danny for a morning appointment, but unfortunately, it seems like there was a lack of communication. The customer tried to reach out to Danny multiple times through email, phone calls, voicemail, and even text messages, but received no response. This lack of responsiveness is extremely disappointing and unprofessional.
Another customer had a similar experience with the person who answers the calls at ACRA Services. They mentioned that the customer service was horrible and the person they spoke to was very unprofessional. The customer had set an appointment but ACRA Services didn’t show up or even bother to call and inform them about the cancellation. This kind of behavior is completely unacceptable and shows a lack of respect for customers’ time and needs.
Based on these reviews, it seems like ACRA Services has serious issues with communication and customer service. Customers should be able to rely on a company to fulfill their appointments and provide timely and professional service. Unfortunately, ACRA Services has failed to meet these basic expectations. It is important for the company to address these concerns and make improvements in order to regain the trust and confidence of their customers.
