R N Fitch and Sons
5.0 / 5 stars, out of 2 reviews
185 Huntsville Rd
Dallas, PA 18612
Phone: (570) 675-0646
Review Summary
R N Fitch and Sons is a highly reputable plumbing and heating & air conditioning/HVAC company based in Dallas, PA. With a perfect 5.0 rating and glowing reviews from satisfied customers, it’s clear that they provide exceptional service and value to their clients.
One customer had a well pump failure over the weekend and was pleasantly surprised by the prompt response from R N Fitch and Sons. After making a call to their answering service, they received a return call within one hour. The company swiftly made arrangements and sent out a crew to address the issue. The customer was impressed with the professionalism and efficiency of the team, giving them a well-deserved 5-star rating.
Another customer experienced a heat outage on a Saturday night, which could have been a major inconvenience. However, thanks to the quick action of R N Fitch and Sons, their technician Brad was promptly dispatched to the customer’s house. Brad not only diagnosed the problem swiftly but also went above and beyond to fix it. The customer was extremely grateful for Brad’s dedication and outstanding service, rating the company 5 stars.
R N Fitch and Sons’ commitment to customer satisfaction is evident in these reviews. Their ability to respond promptly to emergency situations and provide efficient and effective solutions is a testament to their expertise and professionalism. Whether it’s plumbing or HVAC needs, R N Fitch and Sons is the go-to company in Dallas, PA.
Learn More About R N Fitch and Sons Here
Monk Heating & Air Conditioning
2.5 / 5 stars, out of 9 reviews
393 Village Rd
Dallas, PA 18612
Phone: (570) 333-2665
Review Summary
Monk Heating & Air Conditioning is a local HVAC company located at 393 Village Rd, Dallas, PA 18612. With a rating of 2.5 stars and a total of 9 reviews, customers have had mixed experiences with this company.
One satisfied customer had an issue with their heat not working and reached out to Monk Heating & Air Conditioning for help. The technician quickly identified the problem as a bad blower and resolved it efficiently, leaving the customer happy with the service provided. They praised the company as a great local option.
Another customer had a positive experience when they hired Monk Heating & Air Conditioning to replace their 50-year-old boiler. The crew was described as professional, punctual, friendly, and knowledgeable. They completed the job within the expected timeframe, showcasing their expertise in the field.
However, not all experiences with Monk Heating & Air Conditioning have been positive. One reviewer expressed their dissatisfaction with the customer service they received. They found the person they spoke to in the office to be very rude and unhelpful. They had called to make an appointment but encountered difficulties in getting their request understood. This negative interaction left a lasting impression on the reviewer.
When considering Monk Heating & Air Conditioning for HVAC services, potential customers should take into account the mixed reviews. While some customers have had positive experiences with the company’s technicians and professionalism, others have encountered issues with customer service. It may be beneficial to reach out to the company directly to inquire about their customer service practices and ensure a smooth experience when working with them.
