Whatley Heating and Cooling Construction Cortez
1.0 / 5 stars, out of 4 reviews
Cortez, CO 81321
Phone: (970) 286-7692
Review Summary
Whatley Heating and Cooling Construction Cortez has a rating of 1.0 based on 4 reviews. The company specializes in heating and air conditioning services (HVAC) in Cortez, CO.
Unfortunately, the reviews for Whatley Heating and Cooling Construction Cortez are extremely negative. Customers have reported poor communication, cut corners, shoddy work, cost overruns, and excuses.
One reviewer expressed their dissatisfaction, stating that if you are looking for poor communication, cut corners, shoddy work, cost overruns, and excuses, then Whatley is the right choice for you. They even mentioned that if they could give negative stars, they would.
Another customer had an issue with their AC not working correctly. The service person sent by Whatley went into the crawlspace and changed the filter with a new one provided by the customer. However, the problem was not resolved, indicating a lack of proper diagnosis and repair.
Furthermore, a customer who paid $5000 for a new heat unit reported that they couldn’t get it to work. When they reached out to Whatley for assistance, they didn’t receive any service after the sale. This lack of post-sale support is a significant concern for customers.
Based on the reviews, it is clear that Whatley Heating and Cooling Construction Cortez falls short in terms of customer satisfaction, quality of work, and post-sale support. It is recommended to consider other options for heating and air conditioning services in Cortez, CO.
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Comfort Air Mechanical
3.5 / 5 stars, out of 3 reviews
2421 E Empire St
Cortez, CO 81321
Phone: (970) 565-7893
Review Summary
Comfort Air Mechanical is a Heating & Air Conditioning/HVAC company located at 2421 E Empire St, Cortez, CO 81321. They have a rating of 3.5 stars based on 3 reviews.
One customer had a negative experience with Comfort Air Mechanical. They described their service call as unprofessional and rude. They were charged a high amount of money for a 15-minute service call where no parts were needed, only a filter. This customer was dissatisfied with the cost and the manner in which they were treated.
On the other hand, another customer had a positive experience with Comfort Air Mechanical. They had a split heat exchange unit fail on Christmas day, during winter snow weather. Despite the holiday, Comfort Air Mechanical responded to their email on the same day. This customer was impressed with their quick response time and efficient service.
Another customer highly recommends Comfort Air Mechanical for their services. They had a refrigeration unit that was not working well during the summer. Comfort Air Mechanical was able to resolve the issue and restore the unit’s functionality. This customer was satisfied with the quality of service provided by Comfort Air Mechanical.
In conclusion, Comfort Air Mechanical has received mixed reviews from customers. While one customer had a negative experience regarding the cost and customer service, others had positive experiences, praising their responsiveness and quality of service. It is important for potential customers to consider both the positive and negative feedback when making a decision about using Comfort Air Mechanical for their HVAC needs.