Rapid Service
1.0 / 5 stars, out of 6 reviews
59 Rt 6
Columbia, CT 06237
Phone: (860) 228-1036
Review Summary
Rapid Service, located at 59 Rt 6, Columbia, CT 06237, offers a range of services including plumbing, electricians, and heating & air conditioning/HVAC. However, based on the reviews, it seems that their service quality leaves much to be desired.
One reviewer mentioned that they had a problem with their well pump and pressure tank on a Saturday. They called Rapid Service and were told that they would be okay until Monday. However, despite being promised a visit by 4:00 PM on Monday, they never received any assistance. This lack of response and follow-through is highly disappointing and reflects poorly on the company.
Another reviewer warned against hiring Rapid Service for well service. They highlighted the issue of “diagnostic charges” and expressed frustration that it took the company only 20 minutes to determine the cause of the problem with their pump. This suggests that Rapid Service may be overcharging for their services and not providing value for money.
A third review mentioned a negative experience with Rapid Service’s customer service. The reviewer stated that they waited for a call back but when they finally reached out, the person on the other end was rude and sarcastic. They even made jokes about the reviewer’s service panel without having assessed the situation in person. This unprofessional behavior reflects poorly on Rapid Service and raises concerns about their customer service standards.
Overall, based on these reviews and the low rating of 1.0, it is clear that Rapid Service falls short in terms of responsiveness, professionalism, and value for money. Potential customers should exercise caution before considering their services.
