NEPS Heating and Cooling Plumbing
4.5 / 5 stars, out of 11 reviews
31 Ontario St
Cohoes, NY 12047
Phone: (518) 288-5627
Review Summary
NEPS Heating and Cooling Plumbing is a top-notch company that specializes in plumbing and heating & air conditioning services. With an impressive rating of 4.5 stars and a total of 11 reviews, it’s clear that they have built a strong reputation in the Cohoes, NY area.
One satisfied customer has been doing business with NEPS for around 5 years, and they have always been impressed with the service provided by technician Rob. Whether it’s a water tank issue or any other plumbing or HVAC problem, Rob has consistently delivered excellent workmanship and expertise. This customer highly recommends NEPS for their reliable and skilled technicians.
Another customer’s experience with NEPS was equally positive. They recently had a new HVAC system installed in their home and contacted NEPS for the final connection. Choosing NEPS turned out to be the best decision they could have made. The technician provided exceptional service and made sure everything was properly connected and functioning. This customer is extremely satisfied with NEPS and appreciates their professionalism and expertise.
When it comes to scheduling appointments and customer communication, NEPS excels as well. One customer had a furnace issue and was able to schedule an appointment quickly. They spoke to Rob, the technician, personally on the phone, and received a text confirming the appointment. This efficient and prompt service left a great impression on the customer, who commends NEPS for their excellent customer service.
Overall, NEPS Heating and Cooling Plumbing is a reliable and trustworthy company that consistently delivers exceptional service. With their knowledgeable technicians and efficient customer communication, they have earned the loyalty and satisfaction of their customers. If you’re in need of plumbing or HVAC services in the Cohoes, NY area, NEPS is definitely a company worth considering.
Learn More About NEPS Heating and Cooling Plumbing Here
Choice Heating & Cooling
3.0 / 5 stars, out of 4 reviews
73 Oliver St
Cohoes, NY 12047
Phone: (518) 235-0170
Review Summary
Choice Heating & Cooling is a reputable HVAC company located at 73 Oliver St, Cohoes, NY 12047. With a rating of 3.0 stars, they have received mixed reviews from their customers.
One satisfied customer had a positive experience with Choice Heating & Cooling. They had a no heat call and were promptly booked for the afternoon. The customer was impressed with the timely response and the professionalism of the technician. They gave a rating of 5 stars and mentioned the great service they received.
Another customer has been using Choice Heating & Cooling for almost 20 years and considers them to be a reputable firm. They appreciate the honest and professional business practices of the company. This long-time customer highly recommends Choice Heating & Cooling and gave a rating of 5 stars.
However, not all customers had a positive experience with Choice Heating & Cooling. One customer found the diagnostic fee of $109.00 to be expensive. They also considered the installation of a thermostat, which took only 20 minutes, to be overpriced at $199.00. This customer gave a low rating of 1 star and expressed their dissatisfaction with the pricing.
Overall, Choice Heating & Cooling has a mixed reputation based on the customer reviews. While some customers have had positive experiences and appreciate their services, others have expressed concerns about pricing. It is important for potential customers to consider these factors when choosing an HVAC company.
