Ross Heating & AC
3.5 / 5 stars, out of 3 reviews
Cicero, NY 13041
Phone: (315) 877-3876
Review Summary
Ross Heating & AC is a HVAC and Water Heater Installation/Repair company located in Cicero, NY 13041. With a rating of 3.5 stars and a total of 3 reviews, they have gained a reputation in the local area.
One satisfied customer shared their positive experience, stating that their condenser unit was damaged and Ross Heating & AC came to the rescue. The technician arrived promptly the next morning and fixed the issue within 15 minutes. The customer was pleased with the quick and efficient service, giving them a 5-star rating.
Another customer reviewed their experience from October 2016, when Ross Heating & AC replaced their 15-year-old heating and cooling system. The customer mentioned that they received a high-efficiency 2-stage furnace and a high-quality cooling system. They were satisfied with the installation and the improved efficiency of their new system, awarding them a 4-star rating.
However, not all experiences with Ross Heating & AC have been positive. One dissatisfied customer warned others to avoid contacting the company, specifically mentioning their negative encounter with Terry Ross. The customer described Terry Ross as belligerent and rude, suggesting that they had a heated interaction. This customer gave a 1-star rating and advised against using Ross Heating & AC.
Overall, Ross Heating & AC has received a mix of positive and negative feedback from customers. While they have delivered quick and efficient service in some cases, others have reported negative experiences. It is important for potential customers to consider all reviews and weigh the pros and cons before making a decision.
