Empire Mechanical Service
1.0 / 5 stars, out of 2 reviews
Chicora, PA 16025
Phone: (724) 332-8560
Review Summary
Empire Mechanical Service is a heating and air conditioning company located in Chicora, PA. With a rating of 1.0 and only two reviews, it’s clear that their customers have not had a positive experience with their services.
The first reviewer expressed their frustration with Empire Mechanical Service, stating that if they could give zero stars, they would. The reviewer mentioned that Empire Mechanical Service was assigned the contract for the broken heater in their rental house by AHS. However, the reviewer encountered difficulties in reaching them as their phone number was unresponsive. This lack of communication and unavailability undoubtedly added to the already stressful situation of a broken heater.
The second reviewer also had negative feedback about Empire Mechanical Service. They claimed that the company rarely answers the phone and does not return calls promptly. This lack of responsiveness can lead to delays and frustrations for customers who are in need of immediate assistance with their heating and air conditioning systems.
Based on these reviews, it is evident that Empire Mechanical Service has not provided satisfactory customer service. The company’s unresponsiveness, failure to return calls, and overall lack of communication have resulted in a poor customer experience.
It is important for businesses in the heating and air conditioning industry to prioritize prompt and effective communication with their customers. Empire Mechanical Service should consider addressing these issues to improve their reputation and provide better service to their clients.
