Assured Climate Heating & Cooling
2.5 / 5 stars, out of 10 reviews
Chesterfield, VA 23838
Phone: (804) 739-0500
Review Summary
Assured Climate Heating & Cooling is a company based in Chesterfield, VA that specializes in Heating & Air Conditioning/HVAC, Electricians, and Plumbing services. With a rating of 2.5 out of 5 stars and 10 reviews, it’s clear that the company has received mixed feedback from customers.
One satisfied customer mentioned that they were referred to Assured Climate Heating & Cooling by their family, who had a great experience with the company. Despite being initially skeptical due to the company’s reviews, they were pleasantly surprised by the quality of service they received. This positive review speaks to the company’s ability to deliver satisfactory results.
However, not all customers had a positive experience with Assured Climate Heating & Cooling. One reviewer expressed disappointment in the company’s failure to adhere to basic safety protocols. They highlighted that the technicians refused to wear a mask when entering their home, even after being provided with one. This lack of consideration for the customer’s well-being is a concerning aspect of their service.
Another customer shared their dissatisfaction with the company’s performance. They had an issue with their upstairs AC unit, which would stop working when the temperature exceeded 80 degrees outside. Despite two visits from Assured Climate Heating & Cooling, the problem was not resolved. This lack of effectiveness and failure to address the issue adequately reflects poorly on the company’s competence.
Overall, Assured Climate Heating & Cooling seems to have a mixed track record. While some customers have had positive experiences and praised the company’s service, others have encountered issues with safety protocols and inadequate solutions to their HVAC problems. It’s important for potential customers to consider these factors and make an informed decision when choosing a heating and cooling service provider.
