Kelly Plumbing & Heating
4.5 / 5 stars, out of 30 reviews
Chesapeake Beach, MD 20732
Phone: (240) 508-4308
Review Summary
Kelly Plumbing & Heating is a reputable company based in Chesapeake Beach, MD that specializes in Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Plumbing services. With a solid rating of 4.5 out of 5 and a total of 30 reviews, they have built a strong presence in the local community.
One satisfied customer shared their positive experience with Kelly Plumbing & Heating. After making a service request on Yelp!, they were delighted with the prompt response from Kelly. The appointment was scheduled quickly and easily. On the day of service, Kelly arrived on time, wearing a mask to prioritize safety. The customer was highly satisfied with the service provided, giving them a 5-star rating.
However, not all experiences were positive. Another customer expressed their disappointment with a gas water heater installation done by Kelly Plumbing & Heating. The customer encountered issues just a few years after the installation. During a courtesy inspection, it was discovered that the installation was faulty. This experience led the customer to give a 1-star rating.
In another instance, a customer hired Mr. Kelly and his team to re-point their chimney. Unfortunately, the job took three times longer than initially estimated. Furthermore, the workers seemed to spend the majority of their time idle. This experience left the customer dissatisfied and resulted in a 1-star rating.
While Kelly Plumbing & Heating has received some negative feedback, it is important to note that they have also received positive reviews from satisfied customers. As with any service provider, it is essential to evaluate all factors and consider multiple reviews before making a decision.
