Eric C. Foster Plumbing & Heating
4.0 / 5 stars, out of 23 reviews
145 Stedman St
Chelmsford, MA 01824
Phone: (978) 256-5976
Review Summary
Eric C. Foster Plumbing & Heating is a reputable plumbing and heating company located in Chelmsford, MA. With a solid rating of 4.0, they have garnered a loyal customer base and have received positive reviews from satisfied clients.
With 23 reviews under their belt, Eric C. Foster Plumbing & Heating has proven to be a reliable and efficient service provider in the plumbing and HVAC industry. Their expertise in both plumbing and heating & air conditioning services sets them apart from their competitors.
One satisfied customer praised the company for their exceptional service on multiple occasions. They mentioned that Eric C. Foster Plumbing & Heating successfully connected their gas range, replaced an old hot water heater, and resolved a leaking thermal issue. This customer gave them a well-deserved 5-star rating.
However, there was one negative review that stood out. A customer expressed their disappointment with the high labor costs, stating that they were charged $225 per hour for routine maintenance. They highlighted the significant increase in prices from $325 in 2021 to $847 in 2023. This customer gave a rating of 1 star.
Despite this negative review, the company showed their commitment to customer satisfaction by promptly addressing the issue. In a later update, the customer stated that they reached out to Jared Foster, a senior plumber at Eric C. Foster Plumbing & Heating. Jared immediately scheduled a more experienced plumber to resolve the customer’s concerns, resulting in a positive outcome. The customer updated their review to reflect their improved experience and gave a rating of 4 stars.
Overall, Eric C. Foster Plumbing & Heating has proven to be a reliable and customer-oriented service provider. With their expertise in plumbing and heating & air conditioning services, they have built a solid reputation in the Chelmsford, MA area. While there may have been some pricing concerns in the past, their commitment to addressing customer issues demonstrates their dedication to maintaining high-quality service standards.
