The Roof Doctor
2.5 / 5 stars, out of 12 reviews
1522 Bishop Rd
Chehalis, WA 98532
Phone: (360) 736-0246
Review Summary
The Roof Doctor has received mixed reviews from customers. With a rating of 2.5 stars, it is evident that their services have not met everyone’s expectations. One reviewer mentioned a negative experience due to a sign on the highway, which deterred them from contacting the company. The sign used inappropriate language, which reflects poorly on the professionalism of The Roof Doctor.
On the other hand, another customer had a positive experience with the company. They praised the free estimates and excellent customer service provided by The Roof Doctor. This indicates that the company does have some redeeming qualities and is capable of satisfying their customers.
However, there is another review that expresses dissatisfaction with the quoting process. The customer states that it took them a while to write the review, implying that the experience was not a positive one. The smoothness of the quoting process was not enough to salvage the overall experience for this particular customer.
Based on the available information, it seems that The Roof Doctor has room for improvement in terms of their professionalism, communication, and overall customer satisfaction. Potential customers may want to consider these factors before deciding to hire their services.
Learn More About The Roof Doctor Here
Mills Heating & Cooling
3.5 / 5 stars, out of 3 reviews
Chehalis, WA 98532
Phone: (360) 520-6284
Review Summary
Mills Heating & Cooling is a heating and air conditioning company located in Chehalis, WA 98532. With a rating of 3.5 stars and a total of 3 reviews, they are known for their HVAC services.
One satisfied customer shared their positive experience with Mills Heating & Cooling. They arrived at work to find a very cold building and immediately contacted the company. The customer was impressed by the prompt response and the fact that Dave, a technician from Mills Heating & Cooling, arrived in the afternoon and quickly fixed the issue. This customer gave the company a 5-star rating.
Another customer had a similar positive experience with the company. After a recent power outage, their furnace stopped working. They called Mills Heating & Cooling and were pleased with how quickly a repairman was sent to their location. The repairman was able to fix the furnace and provided valuable information about its condition. This customer also gave the company a 5-star rating.
However, not all customers had a positive experience with Mills Heating & Cooling. One reviewer claimed that the compressor of their AC broke while it was not in use and expressed frustration that the company did not provide an explanation for this incident. This customer gave the company a 1-star rating.
Overall, Mills Heating & Cooling has received positive reviews for their prompt and efficient service. However, it is important for the company to address any customer concerns and provide clear explanations when issues arise.
Learn More About Mills Heating & Cooling Here
Mills Northwest Heating & Cooling
2.5 / 5 stars, out of 7 reviews
48 SW Chehalis Ave
Chehalis, WA 98532
Phone: (360) 748-7961
Review Summary
Mills Northwest Heating & Cooling has received mixed reviews from customers. With a rating of 2.5 stars, it is clear that their service has not consistently met expectations.
One customer, Tiffany, had a particularly negative experience with this company. She expressed frustration in her review, stating that she had waited over a week for an appointment that was ultimately canceled on the day of. This level of disregard for customers’ time and inconvenience is concerning.
However, it is important to note that there have been positive experiences as well. Another customer praised the swift and courteous service they received when their furnace needed to be replaced during the cold winter months. This demonstrates that Mills Northwest Heating & Cooling is capable of providing satisfactory service in certain situations.
On the other hand, there have been instances where the company has fallen short. One customer reported that they had scheduled an appointment for 1 PM but the technician did not show up. After reaching out for an update, they were informed that the technician had not responded to texts or calls. This lack of communication and professionalism is disappointing.
Based on the available reviews, it appears that Mills Northwest Heating & Cooling has room for improvement in terms of consistency and customer service. Potential customers should consider these factors before making a decision.
Learn More About Mills Northwest Heating & Cooling Here
CSM Roofing
4.5 / 5 stars, out of 9 reviews
350 SW Riverside Dr
Ste B
Chehalis, WA 98532
Phone: (360) 328-5069
Review Summary
CSM Roofing is a highly rated roofing and heating & air conditioning company located in Chehalis, WA. With a rating of 4.5 stars and 9 reviews, they have established themselves as a reliable and trustworthy service provider in the area.
Customers have praised CSM Roofing for their exceptional service and expertise. One reviewer mentioned that they come out every year to service their furnace and air conditioning, emphasizing the importance of preventive maintenance. They expressed their satisfaction, stating that “an ounce of prevention is worth not sweating in the summer.” This positive experience reflects the company’s commitment to keeping their customers comfortable and ensuring the longevity of their HVAC systems.
However, not all reviews were entirely positive. One customer expressed their discontent with having to pay for the yearly service, especially since they had recently installed their system. Despite this, it is important to note that regular maintenance is crucial for the proper functioning of HVAC systems, and it is a standard practice in the industry. While this reviewer may have had specific concerns, it does not diminish the overall quality of service provided by CSM Roofing.
Another customer had a great experience with CSM Roofing when they needed a heat pump and gas furnace replacement. They mentioned that CSM provided the best bid for the project and expressed their satisfaction with the outcome. This positive review highlights the company’s competitive pricing and ability to deliver high-quality results.
Overall, CSM Roofing has established a strong reputation in the roofing and HVAC industry. Their commitment to preventive maintenance and their ability to provide competitive bids for replacement projects have left customers satisfied and impressed. If you are in need of roofing or HVAC services in Chehalis, WA, CSM Roofing is definitely worth considering.
Learn More About CSM Roofing Here
Advanced Energy Systems
3.0 / 5 stars, out of 4 reviews
2022 Jackson Hwy
Chehalis, WA 98532
Phone: (360) 748-1817
Review Summary
Advanced Energy Systems is a company that specializes in Heating & Air Conditioning/HVAC and Air Duct Cleaning services. With a rating of 3.0, they have received a mix of positive and negative reviews from their customers.
One satisfied customer had a great experience with Advanced Energy Systems when their heat pump stopped working during a hot summer day. Despite calling the company that initially installed their system, they were unable to provide assistance for 8 days. Frustrated, they decided to reach out to Advanced Energy Systems and were pleasantly surprised when they were able to get someone out to fix the issue within 14 days. The customer was extremely satisfied with the prompt service and gave them a 5-star rating.
Another customer had Advanced Energy Systems evaluate and install two heat pumps. The company completed the work quickly and efficiently, taking care of all the necessary paperwork, including the PUD rebates. This customer also gave them a 5-star rating for their excellent service.
Unfortunately, not all customers had a positive experience with Advanced Energy Systems. One individual contacted them a month in advance to have a heat pump installed. The installation was scheduled for the week of October 23rd, but no one from the company ever called or showed up. After reaching out to them on the 27th, the customer was still left without any response or resolution. This poor experience led to a 1-star rating from the disappointed customer.
Overall, Advanced Energy Systems seems to provide prompt and efficient service in most cases, with satisfied customers praising their quick response time and attention to detail. However, there have been instances where the company has failed to deliver on their promises, leaving customers frustrated and disappointed. It is important for potential customers to consider these mixed reviews before deciding to engage their services.
Learn More About Advanced Energy Systems Here
Chehalis Sheet Metal
2.0 / 5 stars, out of 11 reviews
350 SW Riverside Dr
Chehalis, WA 98532
Phone: (360) 748-9221
Review Summary
Despite its low rating, Chehalis Sheet Metal has received mixed reviews from customers. One reviewer mentioned that the young man who came out to reattach their air duct was polite and professional. However, they expressed dissatisfaction with the billing process, suggesting there may have been issues in that area.
Another customer had a negative experience when their heat pump stopped working and their usual company was unavailable. They called Chehalis Sheet Metal, who came out a couple of days later. Unfortunately, the technician did not address the issue properly, leaving the customer dissatisfied.
A separate reviewer had a frustrating encounter when they called for routine service on their furnace and heat pump, which Chehalis Sheet Metal had installed in 2012. The company informed the customer that they were too far away to provide the service, despite having previously installed the units. This inconsistency in service left the customer questioning the company’s reliability and professionalism.
Based on these reviews, it appears that Chehalis Sheet Metal has some room for improvement in terms of customer satisfaction and consistency. Potential customers may want to consider these factors when deciding whether to engage their services.
Learn More About Chehalis Sheet Metal Here
Sears Appliance Repair
1.0 / 5 stars, out of 4 reviews
121 NE Hampe Way
Chehalis, WA 98532
Phone: (360) 703-9786
Review Summary
Sears Appliance Repair has received a low rating of 1.0 based on 4 reviews. The company offers services in Appliances & Repair, Heating & Air Conditioning/HVAC, and Electronics Repair. However, the reviewers have expressed their dissatisfaction with the company’s services.
One reviewer had a terrible experience with the repair service. They had to wait for more than a week to get a repairman to their house. The reviewer had called Sears Appliance Repair to check their electric range but faced delays and inconvenience. This experience left them disappointed and frustrated.
Another reviewer regrets not reading the previous reviews before doing business with Sears Appliance Repair. They echo the sentiments of other reviewers who have expressed their dissatisfaction with the company. This implies that multiple customers have had negative experiences with Sears Appliance Repair.
One reviewer even questions if the company is still in business. They tried contacting Sears Appliance Repair but received no response. The reviewer highlights that dialing their number is a waste of time. This raises concerns about the company’s reliability and availability for potential customers.
Based on the feedback from the reviewers, it is evident that Sears Appliance Repair has not met the expectations of its customers. The lack of prompt response, delays in service, and overall poor customer experience have resulted in a low rating. Potential customers should consider these reviews before deciding to do business with Sears Appliance Repair.
