Dixon Mechanical
3.0 / 5 stars, out of 2 reviews
1545 E Broadway Hwy
Charlotte, MI 48813
Phone: (517) 543-1268
Review Summary
Dixon Mechanical is a heating and air conditioning company located in Charlotte, MI. With a rating of 3.0 and two reviews, they specialize in HVAC services.
One reviewer had a positive experience with Dixon Mechanical. They mentioned that they had called the company a couple of times regarding problems with their furnace. According to the reviewer, Dixon Mechanical was quick to identify and fix the issue each time. They were also satisfied with the pricing, feeling that they were charged a fair amount for the services provided. This positive review reflects the reliability and efficiency of Dixon Mechanical in addressing furnace problems.
However, another reviewer had a negative experience with the company. They mentioned that when they called Dixon Mechanical, they were surprised to see their location listed as Englewood, FL on Yelp, even though they were actually in Lansing, MI. This confusion may have caused inconvenience and frustration for the reviewer. Additionally, they mentioned leaving a message on June 14, 2017, but did not receive a response from the company. This lack of communication may have further added to their dissatisfaction. This negative review highlights the importance of accurate information and prompt customer service.
Overall, Dixon Mechanical has received mixed reviews. While one customer praised their quick problem-solving and reasonable pricing, another customer expressed disappointment with the inaccurate location listing and lack of response. It is important for the company to address these concerns and ensure that accurate information is provided to customers. Additionally, prompt and effective communication is crucial in maintaining customer satisfaction. With these improvements, Dixon Mechanical can continue to serve their customers effectively and enhance their reputation in the HVAC industry.
Learn More About Dixon Mechanical Here
Kane Heating & Ventilating
5.0 / 5 stars, out of 3 reviews
504 Island Hwy
Charlotte, MI 48813
Phone: (517) 543-1040
Review Summary
Kane Heating & Ventilating is a highly regarded heating and air conditioning company located in Charlotte, MI. With a stellar rating of 5.0 stars and a total of 3 reviews, Kane’s reputation speaks for itself. Specializing in HVAC services, they have built a loyal customer base over the years.
One recent customer called Kane’s in early January when their furnace started acting up. Despite the furnace still working, they wanted to get it checked out. Eric, a technician from Kane’s, promptly arrived and assessed the situation. The customer was impressed with Eric’s professionalism and expertise. They were relieved when Eric resolved the issue and left their furnace in excellent working condition. The customer expressed their satisfaction with a 5-star rating.
Another reviewer shared their family’s long-standing relationship with Kane’s. Over the years, they have consistently relied on Kane’s for their HVAC needs. However, it was a recent technician named Greg who stood out and deserved special recognition. Greg went above and beyond, meticulously examining and disassembling components to identify any underlying issues. His dedication and attention to detail left a lasting impression on the reviewer, prompting them to write a glowing 5-star review.
One of the things that sets Kane Heating & Ventilating apart is their commitment to honesty and customer satisfaction. According to a reviewer from 2012, the staff at Kane’s are not only knowledgeable but also genuinely caring. They go the extra mile to provide helpful advice, even if it means saving the customer from unnecessary expenses. This dedication to putting the customer’s best interests first has earned Kane’s a reputation for being trustworthy and reliable.
The team at Kane Heating & Ventilating takes pride in their work and strives to deliver top-notch service to every customer. Whether it’s a minor repair or a major installation, their skilled technicians are known for their expertise and professionalism. With a long history of satisfied customers, Kane’s continues to be a go-to HVAC company in Charlotte, MI.
