Stone Services
2.5 / 5 stars, out of 8 reviews
3403 Nc Hwy 54 W
Chapel Hill, NC 27516
Phone: (919) 933-1423
Review Summary
Stone Services is a company based in Chapel Hill, NC that specializes in Heating & Air Conditioning/HVAC and Electricians services. With a rating of 2.5 stars, they have received mixed reviews from their customers.
One customer had a decent experience with Stone Services when they called to set up an appointment. However, they made the mistake of not asking about the cost beforehand. The customer was surprised to find out that the visit would cost $150 for the first 0.5 hour, and then an additional $50 for every subsequent hour. Despite this, they rated their experience with Stone Services as 3 stars.
On the other hand, another customer had a negative experience with Stone Services. They purchased an HVAC unit with a warranty on parts, but the unit had multiple problems within the first 3 years. While the parts were covered under warranty, the customer had to pay over $300 for shipping. Additionally, they found the labor costs to be high, which added to their dissatisfaction. As a result, they rated Stone Services with only 1 star.
Another customer had a terrible experience with Stone Services. They hired them to inspect their HVAC system before selling their home. However, Stone Services arrived very late, and the inspection took a whopping two hours to complete. To make matters worse, it was later discovered that the HVAC system had significant issues that Stone Services failed to identify during the inspection. This customer also gave Stone Services a rating of 1 star.
Based on these reviews, it seems that Stone Services has some room for improvement in terms of their pricing transparency, quality of service, and timeliness. Potential customers should consider these factors before deciding to hire Stone Services for their HVAC or electrical needs.
Learn More About Stone Services Here
Bud Matthews Services
3.5 / 5 stars, out of 24 reviews
545 Old Farrington Point Rd
Chapel Hill, NC 27517
Phone: (919) 929-0203
Review Summary
Bud Matthews Services is a company that specializes in Heating & Air Conditioning/HVAC, Plumbing, and Water Heater Installation/Repair. With a review count of 24, it is clear that they have served a significant number of customers. Located at 545 Old Farrington Point Rd, Chapel Hill, NC 27517, Bud Matthews Services is easily accessible to the residents of Chapel Hill.
One satisfied customer, Ricky Hales, had a fantastic experience with Bud Matthews Services. Ricky had an issue with his AC, and Bud Matthews Services not only fixed the broken prong but also provided a switch that would turn it on. Ricky gave them a 5-star rating, highlighting their excellent job in fixing his AC.
However, not all customers have had positive experiences with Bud Matthews Services. Another customer had the worst experience with them. The customer called them to look at their oven but was disappointed when the technicians spent only five minutes diagnosing the problem. Despite explaining the issue, the customer felt that their concerns were not properly addressed. This customer gave Bud Matthews Services a 1-star rating.
In another unfortunate incident, a customer described their experience with Bud Matthews Services as a rip-off. The customer had made several trips to repair their nearly new GE oven, and lots of parts were replaced at their expense. The customer felt that Bud Matthews Services was simply guessing and replacing parts without a proper diagnosis. At one point, parts and screws fell out, indicating a lack of attention to detail. This customer also gave Bud Matthews Services a 1-star rating.
Overall, based on the available reviews, Bud Matthews Services has received mixed feedback from their customers. While they have satisfied customers who appreciate their excellent work, there are also dissatisfied customers who feel that their concerns were not adequately addressed. With a rating of 3.5, it is clear that Bud Matthews Services has room for improvement in certain areas of their service delivery.
Learn More About Bud Matthews Services Here
Chapel Hill Heating and Air Conditioning
5.0 / 5 stars, out of 1 reviews
Chapel Hill, NC 27517
Phone: (919) 308-8220
Review Summary
Chapel Hill Heating and Air Conditioning is a top-notch HVAC company located in Chapel Hill, NC. With a perfect 5.0 rating and a glowing review, it’s clear that they provide excellent service to their customers.
The reviewer had a crisis when their AC stopped working on a late Friday afternoon. But thankfully, Hank from Chapel Hill Heating and Air Conditioning came to the rescue. Despite it being the weekend, Hank took the call and promptly scheduled an appointment for the very next day.
When Hank arrived, he wasted no time and thoroughly checked the AC unit. His expertise and professionalism were evident as he quickly diagnosed the issue and efficiently fixed it. The reviewer was impressed with Hank’s skills and dedication to providing exceptional service.
The reviewer couldn’t be happier with the outcome. Thanks to Hank and Chapel Hill Heating and Air Conditioning, their AC was up and running again, providing much-needed relief from the summer heat. The reviewer praised Hank for his prompt response, technical knowledge, and friendly demeanor.
Chapel Hill Heating and Air Conditioning is a true lifesaver when it comes to HVAC emergencies. Their commitment to customer satisfaction and their ability to resolve issues promptly make them a standout in the industry. Whether it’s a minor repair or a major installation, this company is the one to call for all heating and air conditioning needs in Chapel Hill.
Learn More About Chapel Hill Heating and Air Conditioning Here
