Hancock Refrigeration & Heating
4.0 / 5 stars, out of 4 reviews
19451 N Drew Rd
Centralia, MO 65240
Phone: (573) 682-3805
Review Summary
Hancock Refrigeration & Heating is a Heating & Air Conditioning/HVAC company located in Centralia, MO. With a rating of 4.0, they have received positive feedback from their customers. They have a total of 4 reviews on their profile.
One satisfied customer, who owns Big Daddys BBQ, mentioned that they have needed help quickly on multiple occasions and Hancock Refrigeration & Heating has always come through for them. They have provided prompt and efficient service, earning them a 5-star rating.
However, another customer had a different experience. They mentioned that while Hancock Refrigeration & Heating was able to make the necessary repairs, their customer service was poor and extremely slow. They expressed dissatisfaction with the service they received, resulting in a 2-star rating.
In 2013, a customer had a home that required a new furnace and AC system. They contacted multiple companies, including Hancock Refrigeration & Heating. The customer was pleased with their service, as they installed a new system to replace the old and inoperable one. This positive experience led them to give Hancock Refrigeration & Heating a 5-star rating.
Overall, Hancock Refrigeration & Heating has proven to be reliable in providing HVAC services, as demonstrated by their prompt assistance and successful installations. While there may have been some issues with customer service in the past, their ability to address repair needs and deliver satisfactory results has earned them a solid reputation in the Centralia, MO area.
