Affordable Heating, Cooling & Refrigeration
3.0 / 5 stars, out of 4 reviews
4880 Church Rd
Casco, MI 48064
Phone: (586) 259-3439
Review Summary
Affordable Heating, Cooling & Refrigeration is a heating and air conditioning company located in Casco, MI. With a rating of 3.0 and a total of 4 reviews, they aim to provide affordable and reliable services to their customers.
One satisfied customer reached out to Brad, the owner of the company, online and was pleased with the quick and direct response. Despite being out of town, the customer maintained contact with Brad for two weeks. This level of communication and dedication to customer satisfaction speaks highly of the company’s professionalism and commitment to their clients.
However, not all experiences with Affordable Heating, Cooling & Refrigeration have been positive. One dissatisfied customer mentioned that they found the prices to be unreasonable. Furthermore, the customer expressed disappointment with the owner’s lack of concern after a part was replaced but only lasted for two hours. This incident resulted in the customer’s home becoming uncomfortably hot, reaching 80 degrees and climbing. It is essential for a heating and cooling company to address issues promptly and ensure customer satisfaction, especially in situations where the customer’s comfort is compromised.
On a more positive note, another customer shared their experience with Affordable Heating, Cooling & Refrigeration regarding their central AC system. The customer’s old unit, which was approximately 30 years old, could have been repaired. However, they decided to opt for a new system to save money on electricity in the long run. The fact that the customer chose Affordable Heating, Cooling & Refrigeration for this significant investment speaks to their trust in the company’s expertise and ability to provide cost-effective solutions.
In conclusion, Affordable Heating, Cooling & Refrigeration has received mixed reviews. While some customers have been pleased with their quick response times and professionalism, others have expressed concerns about pricing and the owner’s response to issues. It is important for the company to address these concerns and ensure that all customers receive a satisfactory experience.
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