Boones Plumbing and Heating
1.0 / 5 stars, out of 2 reviews
Carterville, IL 62918
Phone: (618) 521-7285
Review Summary
Boones Plumbing and Heating, located in Carterville, IL 62918, is a company that specializes in Plumbing and Heating & Air Conditioning/HVAC services. However, based on the reviews received, it seems that their performance has been less than satisfactory.
According to one reviewer, the company failed to show up for scheduled appointments at their kid’s home three days in a row. Not only did they not fulfill their commitment, but they also didn’t have the courtesy to make a phone call to inform the customer about the situation. This kind of unreliability and lack of communication is highly unprofessional and can be quite frustrating for customers who are relying on their services.
Another reviewer expressed their dissatisfaction by stating that they would not recommend this company to anyone. They mentioned that they specifically searched for a plumber who wasn’t a big company in the area, as they believed in supporting local businesses. However, their experience with Boones Plumbing and Heating was far from satisfactory. Unfortunately, the reviewer did not provide specific details about their negative experience, but their low rating and strong recommendation against the company speak volumes.
Based on these reviews, it is clear that Boones Plumbing and Heating has not been able to meet the expectations of their customers. The lack of reliability, poor communication, and overall negative experiences shared by the reviewers indicate that there are significant issues with the company’s service quality. Potential customers should consider these reviews and evaluate whether they are willing to take the risk of dealing with a company that has received such negative feedback.
Learn More About Boones Plumbing and Heating Here
RSP Heating & Cooling
4.5 / 5 stars, out of 10 reviews
6951 Grand Rd
Carterville, IL 62918
Phone: (618) 942-2424
Review Summary
RSP Heating & Cooling is a reputable heating and air conditioning company located in Carterville, IL. With a solid rating of 4.5 stars and a total of 10 reviews, it’s clear that they have built a strong reputation for their services.
Customers have praised RSP Heating & Cooling for their professionalism and attention to detail. One reviewer mentioned that they did an excellent job at the agreed upon price, demonstrating their commitment to delivering quality workmanship. Another customer appreciated the fact that RSP Heating & Cooling considers the entire house as a system, ensuring that everything is properly balanced.
However, it’s important to note that there was one negative review amongst the positive ones. The reviewer expressed dissatisfaction with their experience, citing wiring issues and terrible smells after spending a significant amount of money on a brand new system. While this negative review is a cause for concern, it is crucial to consider the overall rating and the number of positive reviews in order to form a fair and balanced opinion.
Overall, RSP Heating & Cooling appears to be a reliable choice for heating and air conditioning services in Carterville, IL. Their dedication to customer satisfaction and their expertise in HVAC systems make them a trusted option for residents in need of such services.
Learn More About RSP Heating & Cooling Here
Charlie’s Air Conditioning & Heating
5.0 / 5 stars, out of 1 reviews
130 S Division St
Carterville, IL 62918
Phone: (618) 985-2502
Review Summary
Charlie’s Air Conditioning & Heating is a top-notch heating and air conditioning service located in Carterville, IL. With a perfect 5.0 rating and glowing reviews, they are clearly a trusted choice for all HVAC needs.
One satisfied customer had nothing but praise for Charlie’s Air Conditioning & Heating. They described their experience as very professional and friendly from the moment they picked up the phone. The team was attentive and even went the extra mile by texting the appointment time for their convenience.
What sets Charlie’s Air Conditioning & Heating apart is their commitment to providing exceptional customer service. They promptly sent a detailed email with a quote, ensuring transparency and clarity throughout the process. This level of professionalism is a testament to their dedication to customer satisfaction.
Another impressive aspect of Charlie’s Air Conditioning & Heating is their efficiency. Despite their busy schedule, they were able to accommodate the customer within one week. This quick turnaround time demonstrates their commitment to meeting their customers’ needs in a timely manner.
Overall, Charlie’s Air Conditioning & Heating is a reliable and trustworthy choice for all heating and air conditioning needs. Their professionalism, friendliness, and efficiency make them stand out in the industry. Whether it’s an installation, repair, or maintenance service, customers can count on Charlie’s Air Conditioning & Heating to deliver top-quality work.