All-Pro Services
2.5 / 5 stars, out of 32 reviews
1215 Ritchie Rd
Capitol Heights, MD 20743
Phone: (301) 350-3800
Review Summary
All-Pro Services is a company that offers a variety of services including plumbing, heating & air conditioning/HVAC, and air duct cleaning. With a rating of 2.5 stars and 32 reviews, they strive to provide quality service to their customers.
One satisfied customer had a great experience with All-Pro Services. They appreciated the outstanding service provided by Bill and Jerry. The customer called on January 2nd and All-Pro Services was able to come to their house on the same day. Their furnace had been acting up, and Bill and Jerry were able to fix the issue. The customer gave All-Pro Services a 5-star rating for their prompt and efficient service.
Unfortunately, not all customers had a positive experience with All-Pro Services. One customer had a negative encounter with Bill R., whom they described as a crook. The customer had Jerry come out to inspect their system for winter heating on January 9th, 2023. They felt that Bill R. was dishonest and gave All-Pro Services a 1-star rating. This negative review highlights the importance of trustworthy and reliable technicians.
On a more positive note, another customer was in need of a new furnace as theirs was on its way out. All-Pro Services, led by Bill and his team, came to the rescue. They provided options, walked the customer through the process, and ultimately installed a new furnace. The customer was satisfied with the service provided and gave All-Pro Services a 5-star rating. This review showcases the company’s ability to handle larger projects and provide solutions to customers’ needs.
Overall, All-Pro Services has a mixed track record based on the reviews. While they have received positive feedback for their prompt and efficient service, there have also been negative experiences with dishonest technicians. It is important for All-Pro Services to address these concerns and ensure that all their technicians uphold the highest standards of professionalism and integrity.
