Pickett Heating & Cooling
3.0 / 5 stars, out of 2 reviews
637 Lebanon Ave
Campbellsville, KY 42718
Phone: (270) 465-8423
Review Summary
Pickett Heating & Cooling is a heating and air conditioning company located at 637 Lebanon Ave in Campbellsville, KY 42718. They specialize in HVAC services and have a rating of 3.0. With a total of 2 reviews, Pickett Heating & Cooling has received both positive and negative feedback from their customers.
One customer had a negative experience with Pickett Heating & Cooling. They mentioned that their heat pump and AC broke down in June and they scheduled an appointment with Pickett Heating & Cooling. However, they expressed dissatisfaction with the service they received, giving a rating of 1.0. It seems that their issue was not resolved to their satisfaction.
On the other hand, another customer had a positive experience with Pickett Heating & Cooling. They appreciate Mr. Pickett’s knowledge and timely service. They mentioned that when they had a baby in the house, Mr. Pickett made sure that their heating and cooling needs were taken care of. They gave a rating of 5.0.
Overall, Pickett Heating & Cooling has a mixed reputation based on the reviews. While one customer had a negative experience, another customer had a positive experience. It is important to consider both positive and negative feedback when making a decision about using their services.
Learn More About Pickett Heating & Cooling Here
A-1 Cooling
1.0 / 5 stars, out of 1 reviews
231 Smith Ridge Rd
Campbellsvlle, KY 42718
Phone: (270) 465-8763
Review Summary
A-1 Cooling is an HVAC company located in Campbellsville, KY. They have a rating of 1.0 and only have one review. The reviewer had a negative experience with the company, stating that they called for service and were told it would be 2 or 3 months before they could get an appointment. However, when their wife called a few minutes later and acted like a different customer, they were told it would only be 2 days. This inconsistency in customer service is concerning and reflects poorly on the company.
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McMahan Heating & Air
1.0 / 5 stars, out of 1 reviews
2528 Old Lebanon Rd
Campbellsville, KY 42718
Phone: (270) 465-4966
Review Summary
McMahan Heating & Air is a heating and air conditioning company located in Campbellsville, KY. Unfortunately, their one and only review paints a negative picture of their services. The reviewer called them for repair work and was promised a call back, but never received one.
This lack of communication is unacceptable, especially when someone’s heat is out and they are in need of immediate assistance. It’s frustrating to be left waiting and wondering when help will arrive.
When it comes to HVAC services, reliability and responsiveness are key. Customers need to know that they can count on a company to be there when they are in need. In this case, it seems that McMahan Heating & Air fell short in that regard.
It’s important for businesses to prioritize customer service and follow through on their promises. When a customer reaches out for help, they should receive a prompt response and a clear plan of action. It’s disappointing to see that McMahan Heating & Air did not deliver on these expectations.
In the future, it is crucial for McMahan Heating & Air to improve their communication and responsiveness. Customers should not be left waiting for a call back, especially in emergency situations. It is important for them to take this feedback seriously and make the necessary changes to provide better service to their customers going forward.
