Plazola Services
2.5 / 5 stars, out of 2 reviews
116 Mckinley St
Calexico, CA 92231
Phone: (760) 357-4488
Review Summary
Plazola Services, a heating and air conditioning (HVAC) company located at 116 McKinley St, Calexico, CA 92231, has received mixed reviews from customers. With an average rating of 2.5 stars based on 2 reviews, their service quality seems to vary.
One satisfied customer shared their positive experience with Plazola Services. They mentioned that when their air conditioning stopped cooling, the company responded promptly and fixed the issue quickly. The customer appreciated the fair pricing and expressed satisfaction with the service they received.
However, another customer had a completely different experience. They expressed disappointment with the acting technician, Carlos Sandoval, who they deemed unprofessional and rude. The customer claimed that Carlos used vulgar language and made inappropriate remarks. This negative encounter left a lasting impression on the customer.
It is important to note that the negative review was posted in 2016, while the positive review was more recent, from 2020. This suggests that Plazola Services may have made improvements since the negative incident occurred.
Overall, Plazola Services has a mixed reputation, with one positive review highlighting their efficient and fairly priced service, and one negative review emphasizing the unprofessional behavior of an individual technician. Prospective customers should consider these contrasting experiences when making a decision.
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J & S Air Conditioning
2.0 / 5 stars, out of 1 reviews
120 W Birch St
Calexico, CA 92231
Phone: (760) 768-9507
Review Summary
Located in Calexico, CA, J & S Air Conditioning is a company that specializes in Heating & Air Conditioning/HVAC, Metal Fabrication, and Air Duct Cleaning. With a rating of 2.0 stars and only one review, they have room for improvement.
The reviewer had a negative experience with J & S Air Conditioning. They recounted an incident where the staff came out to their location but did not have the key to unlock the AC charge lock. In an attempt to solve the problem, the staff tried to pick the lock with a screwdriver, which almost broke the locking mechanism. This careless and unprofessional approach left the reviewer dissatisfied.
The reviewer mentioned that the staff promised to come back, but there is no information about whether they followed through. This lack of accountability and failure to resolve the issue is concerning.
J & S Air Conditioning should take this feedback seriously and improve their customer service. It is essential for them to be well-prepared and equipped with the necessary tools before attending to customers’ needs. They should also prioritize maintaining professionalism and ensuring that their actions do not cause further damage or inconvenience.
Overall, based on this review, it seems that J & S Air Conditioning has areas of improvement to address in terms of customer service and professionalism. It is advisable to seek alternative options for heating, air conditioning, metal fabrication, and air duct cleaning services in the Calexico, CA area.
