Bryan’s Heating & Air
2.5 / 5 stars, out of 3 reviews
903 W Wilmington St
Burgaw, NC 28425
Phone: (910) 259-7853
Review Summary
Bryan’s Heating & Air is a heating and air conditioning company located in Burgaw, NC. They specialize in HVAC and air duct cleaning services. With a rating of 2.5 stars and 3 reviews, it’s clear that their service has received mixed feedback from customers.
One customer had a negative experience with Bryan’s Heating & Air. They called for service in the middle of summer and a technician arrived promptly to diagnose the problem. However, after diagnosing the issue, the technician stated that they needed to order a part and would contact the customer. Unfortunately, the customer never heard back from the technician, leaving them without a working AC unit. This customer gave a rating of 1 star.
On the other hand, another customer had a positive experience with Bryan’s Heating & Air. They had a thermostat that needed to be installed and decided to reach out to the company for assistance. Bryan’s Heating & Air promptly responded and sent a technician to install the thermostat. The customer was pleased with the service and gave a rating of 5 stars.
Lastly, a third customer had a negative experience with the company. They received prompt service, but it was not thorough or accurate. The customer was left with no working AC and a service bill of $95. When they tried to address the issue with the owner, they found that the owner was not willing to listen. This customer also gave a rating of 1 star.
Overall, Bryan’s Heating & Air has received mixed reviews from customers. While some have had positive experiences with prompt and efficient service, others have been left disappointed with incomplete repairs and unresponsive technicians. It’s important for potential customers to consider both the positive and negative feedback when making a decision about using their services.
