Alford Mechanical Heating & Air Conditioning
3.0 / 5 stars, out of 4 reviews
495 Main St
Bunn, NC 27508
Phone: (919) 340-0676
Review Summary
Alford Mechanical Heating & Air Conditioning has received mixed reviews from customers. With a rating of 3.0, it is evident that their service has both satisfied and disappointed customers.
One satisfied customer mentioned that they have been using Alford Mechanical for many years for their HVAC maintenance. They appreciate the honesty of the company and have not experienced any issues. This positive experience speaks to the reliability and trustworthiness of Alford Mechanical.
However, there have been negative experiences as well. One customer had made an appointment for AC repair, but the company failed to show up or even call. When the customer tried to reschedule, they were wrongly accused of having an ulterior motive. This lack of professionalism and accountability is concerning.
Another customer had a similar negative experience, describing the service as terrible for years. They eventually had to find another company to replace their AC units due to Alford Mechanical leaving their wires exposed. This negligence resulted in additional costs and the need to hire another company for repairs. It is clear that Alford Mechanical failed to meet the expectations of this customer.
In conclusion, while Alford Mechanical Heating & Air Conditioning has positive reviews highlighting their honesty and reliable service, there are also negative reviews indicating a lack of professionalism and poor workmanship. Potential customers should carefully consider these mixed reviews before deciding to utilize their services.
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