Sears Appliance Repair
2.0 / 5 stars, out of 14 reviews
115 S Moorland Rd
Brookfield, WI 53005
Phone: (262) 293-4098
Review Summary
Sears Appliance Repair has received a rating of 2.0 based on 14 customer reviews. The company offers services in Appliances & Repair, Electronics Repair, and Heating & Air Conditioning/HVAC. Located at 115 S Moorland Rd, Brookfield, WI 53005, Sears Appliance Repair can be reached at (262) 293-4098.
Unfortunately, the reviews for Sears Appliance Repair have not been positive. One customer had a scheduled repair appointment on June 13th for a refrigerator with a defrost issue. However, the technician called in sick and did not show up. This caused a great deal of inconvenience for the customer.
Another customer had to wait for almost six weeks for Sears to fix their refrigerator, which was a 6-year-old Kenmore “Elite” model made by LG and valued at over $4,000. The extended wait time for such an expensive appliance is highly frustrating and reflects poorly on the company’s efficiency and customer service.
One reviewer expressed their disappointment in Sears Appliance Repair, stating that they will never consider using their services again. The reviewer initially believed that Sears was reputable based on its name, but their experience proved otherwise. This negative experience has likely led the customer to seek other options for appliance repairs in the future.
Overall, the negative reviews indicate a lack of reliability, timeliness, and customer satisfaction. Sears Appliance Repair will need to address these issues in order to regain the trust and confidence of their customers. It is essential for the company to improve their communication and service quality to provide a better experience for their clients.
Learn More About Sears Appliance Repair Here
Gross Heating & Air Conditioning
3.5 / 5 stars, out of 9 reviews
3260 N 126th St
Brookfield, WI 53005
Phone: (262) 783-6000
Review Summary
Gross Heating & Air Conditioning is a company located in Brookfield, WI specializing in Heating & Air Conditioning/HVAC services. With a rating of 3.5 stars and a total of 9 reviews, they have garnered both positive and negative feedback from customers.
One satisfied customer, a first-time homebuyer, expressed their gratitude for the prompt and efficient service they received when they encountered an issue with their A/C. They were unsure of who to call, but Gross Heating & Air Conditioning came to the rescue and resolved the problem. This customer gave them a 5-star rating and commended their professionalism.
On the other hand, there were two customers who had negative experiences with Gross Heating & Air Conditioning. One of them hired the company for a “custom” HVAC vent cover for their home. Unfortunately, they were disappointed with the customer service provided and felt that the company prioritized profit over providing satisfactory service. This customer gave them a 1-star rating and expressed their dissatisfaction.
The second negative review highlights issues with the central air unit. The customer claimed that the company attempted to fix it multiple times, but the problem was not resolved. They also mentioned that the owner of the company was unhelpful. This customer also gave them a 1-star rating, emphasizing their dissatisfaction with the service provided.
It’s important to note that while there are negative reviews, there are also positive reviews that highlight the prompt and efficient service provided by Gross Heating & Air Conditioning. It’s possible that the negative experiences may be isolated incidents.
If you’re in need of Heating & Air Conditioning/HVAC services in the Brookfield, WI area, Gross Heating & Air Conditioning may be worth considering. It’s advisable to reach out to them directly to discuss any concerns or questions you may have before making a decision.
Learn More About Gross Heating & Air Conditioning Here
Over the Moon Heating, Air & Electric
4.0 / 5 stars, out of 24 reviews
285 N Janacek Rd
Ste A
Brookfield, WI 53045
Phone: (262) 510-0956
Review Summary
Over the Moon Heating, Air & Electric is a reputable company that specializes in providing electrical and HVAC services. With a rating of 4.0, they have proven to be a reliable choice for their customers in Brookfield, WI.
Customers appreciate the professionalism and efficiency of Over the Moon Heating, Air & Electric. They have been using their services for regular maintenance and inspections and have found them to be punctual and reliable. The company keeps their customers well-informed about their arrival time, ensuring a smooth and hassle-free experience.
However, it is important to address a negative experience shared by one customer. They had a terrible experience with the company, feeling that they were being scammed and overcharged. It seems that this customer encountered a fear tactic and was not satisfied with the service provided. It’s crucial for Over the Moon Heating, Air & Electric to address and resolve such concerns to maintain their reputation.
In another instance, a customer had an unfortunate incident where their post light in the front yard was damaged during a service. While this may have been an accidental occurrence, it is essential for the company to take responsibility and rectify the situation to ensure customer satisfaction.
Overall, Over the Moon Heating, Air & Electric has received positive feedback from their customers. With their expertise in electrical and HVAC services, they have proven to be a reliable choice for many. It is important for the company to address and resolve any negative experiences to maintain their reputation and continue providing excellent service to their customers.
Learn More About Over the Moon Heating, Air & Electric Here
Quality Heating & Sheet Metal
4.0 / 5 stars, out of 8 reviews
2840 N Brookfield Rd
Ste 2
Brookfield, WI 53045
Phone: (262) 786-4450
Review Summary
Quality Heating & Sheet Metal is a reputable heating and air conditioning company located in Brookfield, WI. With a rating of 4.0 and a total of 8 reviews, they have established themselves as a reliable and trusted provider in the HVAC industry.
One satisfied customer recently purchased a new Carrier furnace and air conditioner from Quality Heating and was extremely impressed with the exceptional high-quality service they received. The installers were professional and efficient, ensuring a smooth installation process. This positive experience speaks to the company’s commitment to delivering top-notch service.
Unfortunately, not all experiences with Quality Heating & Sheet Metal have been positive. One reviewer had a negative encounter with the company, expressing dissatisfaction with their service and attitude. The reviewer felt that the company’s actions were subpar and had a negative impact on their overall experience. It’s important for Quality Heating & Sheet Metal to address and learn from such feedback to continually improve their customer interactions.
On the other hand, another customer has been using Quality Heating & Sheet Metal for years for maintenance of their heating and cooling systems. They have consistently found the company to be courteous, efficient, and always helpful. This long-term customer loyalty is a testament to the company’s dedication to providing reliable and satisfactory service.
Overall, Quality Heating & Sheet Metal has received positive feedback from the majority of their customers, reflecting their commitment to delivering quality service. While there have been a few negative experiences, it’s important to acknowledge that no company is perfect and that Quality Heating & Sheet Metal can learn and grow from these instances. With their expertise in the HVAC industry and their focus on customer satisfaction, they continue to be a trusted choice for heating and air conditioning needs in Brookfield, WI.
