Den-Son Heating & Cooling
3.5 / 5 stars, out of 3 reviews
104 E Center St
Brighton, IL 62012
Phone: (618) 207-3847
Review Summary
Den-Son Heating & Cooling is a reputable HVAC company located at 104 E Center St, Brighton, IL 62012. With a rating of 3.5 stars and a review count of 3, they specialize in Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Generator Installation/Repair.
One satisfied customer expressed their gratitude for the excellent service provided by the Den-Son crew. They had an old Heat Pump and Furnace that needed replacement after 21 years of use. The customer was pleased with the installation of their new TRANE Heat Pump and highly recommended Den-Son for their expertise.
However, there was a negative experience shared by another customer. They had previously used Den-Son and were satisfied with the service. However, when they tried to reach out to the company on multiple occasions, they were unable to get through. Despite leaving messages, they did not receive a callback. This lack of communication left the customer disappointed.
On a positive note, another customer had used Den-Son three times for separate issues and was consistently impressed with their professionalism. They praised the employees for their expertise and expressed satisfaction with the service provided.
Overall, Den-Son Heating & Cooling has a mixed reputation based on the available reviews. While they have received positive feedback for their installation work and professionalism, there have been concerns raised regarding communication. It is recommended that potential customers consider these factors when deciding to engage with Den-Son for their HVAC, water heater, or generator needs.
