Williams Plumbing & Heating
1.5 / 5 stars, out of 10 reviews
2131 Industrial Dr
Bozeman, MT 59715
Phone: (406) 587-0969
Review Summary
Williams Plumbing & Heating is a company based in Bozeman, MT that specializes in plumbing and heating & air conditioning services. With a rating of 1.5 out of 5 stars and a total of 10 reviews, the company seems to have mixed feedback from its customers.
One satisfied customer, who left a 5-star review, mentioned that Nick and Dakota provided outstanding service when installing a new hot water heater that required special modifications. They described the team as efficient, professional, courteous, and personable. This positive experience reflects the company’s commitment to delivering high-quality work and excellent customer service.
However, there are a couple of negative reviews that highlight some areas for improvement. One customer expressed frustration with the company’s communication, describing it as terrible. They felt that the office staff lacked professionalism and compared them to high school students. This feedback suggests that there may be room for improvement in terms of customer support and effective communication.
Another long-time customer shared a similar sentiment, giving the company a 1-star rating and stating that their experience this year was extremely disappointing. They felt that dealing with the company was like dealing with a completely different entity compared to previous years. This negative experience raises concerns about consistency and the overall quality of service provided by Williams Plumbing & Heating.
Overall, Williams Plumbing & Heating has received both positive and negative feedback from customers. While some customers have had positive experiences with the company’s services and personnel, others have expressed dissatisfaction with communication and consistency. It is important for the company to address these areas of improvement to ensure customer satisfaction and maintain a positive reputation in the industry.
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Excel Plumbing & Heating
5.0 / 5 stars, out of 1 reviews
1627 W Main St
Ste 180
Bozeman, MT 59715
Phone: (406) 939-3573
Review Summary
Excel Plumbing & Heating is a highly rated company that specializes in Water Heater Installation/Repair, Plumbing, and Heating & Air Conditioning/HVAC services. Located at 1627 W Main St, Ste 180, Bozeman, MT 59715, they have received a perfect rating of 5.0 out of 5.0 from one satisfied customer.
The reviewer had a bathroom addition being constructed in the mountains and hired a contractor for the work. Initially, the contractor seemed decent, but the reviewer soon realized their mistake. However, Excel Plumbing & Heating came to the rescue and provided exceptional service.
With their expertise in plumbing and heating, Excel Plumbing & Heating was able to resolve the issues that the reviewer faced during their bathroom addition construction. The reviewer was impressed with the professionalism and efficiency displayed by the company.
Excel Plumbing & Heating is highly recommended for their top-notch water heater installation/repair, plumbing, and heating & air conditioning/HVAC services. Their dedication to customer satisfaction and their ability to handle complex projects make them a reliable choice for any plumbing or heating needs.
If you are in need of plumbing or heating services in the Bozeman area, do not hesitate to contact Excel Plumbing & Heating at (406) 939-3573. They will ensure that your project is completed to the highest standards.
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Harvey’s Plumbing and Heating
3.0 / 5 stars, out of 8 reviews
262 Pronghorn Trl
Ste A
Bozeman, MT 59718
Phone: (406) 587-4669
Review Summary
Harvey’s Plumbing and Heating is a local business located at 262 Pronghorn Trl, Ste A, Bozeman, MT 59718. They specialize in plumbing, heating & air conditioning/HVAC, and metal fabrication services. With a rating of 3.0 and a total of 8 reviews, let’s take a look at what customers have to say about their experience.
One satisfied customer mentioned that they have been using Harvey’s Plumbing for several years to service their boiler and water heater. They were particularly impressed when they came home from work to a broken boiler and cold water, but Harvey’s Plumbing was able to promptly fix the issue. This customer gave them a 5-star rating.
On the other hand, another customer had a negative experience. They called Harvey’s Plumbing to diagnose a squeal and burning smell in their air handler. However, they were charged over $260 for the service visit, only to have the technicians find nothing wrong. This customer felt unsatisfied with the outcome and gave them a 1-star rating.
Another reviewer had a similar negative experience, mentioning that the owner of the company expanded the business too rapidly and lost control of the quality of service. They requested a service call to repair their furnace, but had to wait for 48 hours without any response. This customer also gave them a 1-star rating.
Based on these mixed reviews, it seems that Harvey’s Plumbing and Heating has had both positive and negative experiences with their customers. It’s important to consider these factors when making a decision about using their services.
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Mountain Heating and Cooling
4.5 / 5 stars, out of 10 reviews
6693 Lynx Ln
Bozeman, MT 59718
Phone: (406) 586-4007
Review Summary
Mountain Heating and Cooling is a reputable HVAC company located at 6693 Lynx Ln, Bozeman, MT 59718. With a rating of 4.5 stars and a solid track record, they have garnered a total of 10 reviews from satisfied customers. Specializing in heating and air conditioning services, they have proven to be reliable and efficient in their work.
One customer had a negative experience with Mountain Heating and Cooling, giving them a rating of 1 star. The customer needed a new furnace urgently and called the company based on their references. Unfortunately, the customer was disappointed with the service provided by a salesman. The customer felt that their furnace was not properly installed and the salesman did not live up to their expectations.
On the other hand, another customer had an emergency call at 2:00 am on a Saturday. Despite the late hour, the service representative promised a callback shortly. True to their word, the representative called back within 10 minutes, demonstrating their dedication to customer service. This customer gave Mountain Heating and Cooling a rating of 3 stars, indicating a satisfactory experience with the company.
The majority of the reviews for Mountain Heating and Cooling have been positive, with one customer praising their professionalism and efficiency. According to this customer, the company completed the job correctly and within the expected timeframe. The technicians were friendly and accommodating, ensuring a pleasant experience overall. This customer gave them a glowing rating of 5 stars.
Overall, Mountain Heating and Cooling have received mostly positive reviews, highlighting their expertise, professionalism, and commitment to customer satisfaction. While there have been a few negative experiences, it is important to consider the overall positive feedback when evaluating their services. If you are in need of heating and air conditioning services in Bozeman, MT, Mountain Heating and Cooling may be a reliable option to consider.
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Premier Systems
5.0 / 5 stars, out of 1 reviews
318 Pronghorn Trl
Bozeman, MT 59718
Phone: (406) 852-7092
Review Summary
Premier Systems is a company that specializes in various services such as Heating & Air Conditioning (HVAC), Water Heater Installation/Repair, and Air Duct Cleaning. With a review rating of 5.0, they have proven their expertise and quality of work. Located at 318 Pronghorn Trl, Bozeman, MT 59718, their services are easily accessible to the residents of Bozeman.
One satisfied customer shared their experience with Premier Systems. The reviewer encountered an unexpected problem with their boiler on a Friday, just before a severe cold snap was about to hit with temperatures dropping to -15 degrees. To make matters worse, it was also a holiday. Despite the challenging circumstances, Premier Systems swiftly responded to the customer’s call for help.
The reviewer commended Premier Systems for their prompt and efficient service. The gas valve on their boiler was the issue, and Premier Systems successfully resolved it. The customer was immensely grateful for Premier Systems’ quick response, especially considering the urgency of the situation. Premier Systems’ dedication to their work and commitment to customer satisfaction greatly impressed the reviewer.
In summary, Premier Systems proved themselves to be a reliable and dependable company in the HVAC industry. Their 5.0 rating reflects the exceptional service they provide. Whether it’s heating and air conditioning, water heater installation/repair, or air duct cleaning, customers can trust Premier Systems to deliver top-notch service, even in the most challenging circumstances. Their address at 318 Pronghorn Trl, Bozeman, MT 59718, makes them easily accessible to the Bozeman community. Contact them at (406) 852-7092 for all your HVAC needs.
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Bridger Heating & Cooling
1.5 / 5 stars, out of 7 reviews
6555 Tawney Brown Ln
Bozeman, MT 59718
Phone: (406) 586-8191
Review Summary
Bridger Heating & Cooling has received mixed reviews from customers. With a rating of 1.5 stars, it is clear that there have been some negative experiences with this company.
One reviewer warns others to “Beware..Scam City!!!” They claim that the company charged them $223 for a thermostat that should have only cost $36. This raises concerns about the pricing practices of Bridger Heating & Cooling. The reviewer suggests that others should not simply take their word for it and should be cautious when dealing with this company.
Another reviewer had a negative experience with the owner of Bridger Heating & Cooling. They had a service call in which the technician spent an hour working on the circuitry but did not fix the issue. The reviewer claims that the technician wrote “NO HEAT” on the invoice, indicating that they did not address the problem. This raises questions about the competency and honesty of the company.
A third reviewer had an issue with the duct work installed by Bridger Heating & Cooling. They state that the duct work in their basement is poorly done, which suggests a lack of attention to detail and quality. This raises concerns about the overall craftsmanship and professionalism of the company.
Based on these reviews, it is evident that Bridger Heating & Cooling has some serious issues to address. Customers have expressed concerns about overcharging, dishonesty, and poor workmanship. Potential customers should proceed with caution and consider alternative options for their heating and cooling needs.
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Ambient Air Solutions
3.5 / 5 stars, out of 6 reviews
3340 Prince Ln
Bozeman, MT 59718
Phone: (406) 577-1818
Review Summary
Ambient Air Solutions is a heating and air conditioning company located at 3340 Prince Ln, Bozeman, MT 59718. With a rating of 3.5 stars and 6 reviews, they specialize in providing HVAC services.
One of the customers had a negative experience with Ambient Air Solutions. They had a problem with their furnace not heating and only blowing air. The technician diagnosed the issue as a failed heat exchange. The customer gave a rating of 1 star.
Another customer had a similar problem with their gas furnace not working. They called Ambient Air Solutions for a service call on Christmas Eve in 2019. Two employees came to their home to assess the situation. Unfortunately, the customer was not satisfied with the service and also gave a rating of 1 star.
However, one customer had a positive experience with Ambient Air Solutions. They were pleased with the quality of service provided by the company. The customer appreciated the responsiveness and honesty of the staff. They gave a rating of 5 stars.
Based on the mixed reviews, it seems that Ambient Air Solutions may have had some issues in the past with their service. However, it is important to note that they have also received positive feedback. Potential customers should consider both the negative and positive reviews before making a decision.
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Air Controls
4.5 / 5 stars, out of 5 reviews
7510 Shedhorn Dr
Bozeman, MT 59718
Phone: (406) 587-6292
Review Summary
Air Controls is a highly recommended HVAC contractor that specializes in heating and air conditioning services. With a rating of 4.5, they have proven to be reliable and efficient in their work. Located at 7510 Shedhorn Dr in Bozeman, MT, Air Controls is dedicated to providing top-notch service to their customers.
One satisfied customer shared their positive experience with Air Controls, stating that they were recommended by another HVAC contractor because of their expertise in installing air purification systems. The customer had a great interaction with Shawn, who was responsive and patient throughout the process. This level of customer service is a testament to Air Controls’ commitment to their clients.
Another reviewer mentioned that the technicians at Air Controls are not only skilled in handling regular service calls, but they are also polite, efficient, and excellent communicators. This demonstrates the professionalism and expertise of the technicians employed by Air Controls.
One customer had their furnace replaced and central AC added to their home by Air Controls. They were pleased to report that every aspect of the process went exactly as they were told it would. This level of transparency and reliability is highly valued by customers.
Overall, Air Controls has received positive reviews for their exceptional service, professionalism, and expertise in the HVAC industry. Whether it’s installing air purification systems, performing regular service calls, or handling major installations, Air Controls is dedicated to meeting their customers’ needs and exceeding their expectations.
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Pure Clean Techs
2.5 / 5 stars, out of 6 reviews
411 N 7th Ave
Bozeman, MT 59715
Phone: (406) 581-4269
Review Summary
Pure Clean Techs is a company based in Bozeman, MT, that offers a range of services including carpet cleaning, damage restoration, and heating & air conditioning (HVAC). With a rating of 2.5 stars and a total of 6 reviews, their reputation seems to be a bit mixed.
One reviewer had a negative experience with Pure Clean Techs when they scheduled a carpet cleaning through the company’s website. Although they received a confirmation call the next day, when the reviewer mentioned that they and their roommates would be moving, the company did not show up. This lack of reliability and communication left the reviewer disappointed and frustrated.
Another customer expressed their dissatisfaction with the company’s communication and professionalism. They found it strange and rude that after texting about a bid proposal, the company suddenly stopped responding. Furthermore, when the customer tried to reach them by phone, they received no answer. This inconsistency in communication left a negative impression on the customer.
A third reviewer had a similar experience with Pure Clean Techs. They expressed frustration at the company’s failure to show up for their appointment without any prior notice. However, they did acknowledge that the company was helpful and responsive on the phone when they initially contacted them.
Despite these negative experiences, it’s important to note that there are only three negative reviews out of six. This suggests that there may be a chance for improvement and that other customers may have had a more positive experience with Pure Clean Techs. It would be advisable for the company to address the issues raised by these reviewers and work towards improving their reliability and communication to provide a more consistent and satisfactory service to their customers.
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Comfort Systems of Montana
3.5 / 5 stars, out of 3 reviews
125 Central Ave
Ste 1J
Bozeman, MT 59718
Phone: (406) 522-1114
Review Summary
Comfort Systems of Montana is a reputable Heating & Air Conditioning/HVAC company located in Bozeman, MT. With a rating of 3.5 stars and a total of 3 reviews, they have garnered a mixed response from their customers.
One customer had a negative experience with the company. They had a pilot light issue with their furnace at a vacant property in Bozeman. The technician arrived promptly during regular working hours and identified the problem. However, the customer rated their experience with only 1 star.
On the other hand, two other customers had extremely positive experiences with Comfort Systems of Montana. One customer praised the company for going above and beyond their expectations. They appreciated that the company listened to the actual problem with their system instead of blindly billing them. This customer gave them a 5-star rating.
The second customer had nothing but praise for the company. They needed their air conditioning unit moved, which involved multiple steps. They contacted several companies but ultimately chose Comfort Systems of Montana. They were extremely satisfied with the service provided and rated them 5 stars.
Overall, Comfort Systems of Montana has shown a dedication to customer satisfaction. While there was one negative review, it is important to consider the context and the overwhelmingly positive experiences shared by the other customers. If you’re in need of HVAC services in Bozeman, MT, it seems that Comfort Systems of Montana is a reliable choice.
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Bensley Sheet Metal
1.0 / 5 stars, out of 1 reviews
76963 Gallatin Rd
Bozeman, MT 59718
Phone: (406) 763-4124
Review Summary
Bensley Sheet Metal is a company that specializes in heating and air conditioning services, as well as metal fabrication. However, based on the available data, it seems that their customer service is severely lacking.
According to a reviewer, Bensley Sheet Metal never returned any of their calls over a period of three weeks. This is highly unprofessional and shows a lack of commitment to their customers. Communication is an essential aspect of any business, and it is disappointing to see that this company did not prioritize it.
As a potential customer, this review raises concerns about the reliability and responsiveness of Bensley Sheet Metal. It is important to be able to reach out to a company when you have questions or issues, and the fact that this reviewer was ignored for three weeks is unacceptable.
Customer service is a crucial aspect of any business, and it is disappointing to see that Bensley Sheet Metal did not meet the expectations in this regard. It is important for companies to prioritize communication and address customer concerns promptly and professionally.
Based on this review, it is difficult to recommend Bensley Sheet Metal. It is essential for customers to feel valued and heard, and unfortunately, this reviewer’s experience suggests otherwise. It would be wise to consider other options that prioritize customer satisfaction and reliable communication.
