Downey

image of business Downey

3.0 / 5 stars, out of 2 reviews

17245 Kellogg Rd
Bowling Green, OH 43402

Phone: (419) 823-3002

Review Summary

Downey is a company that offers plumbing, electrician, and heating & air conditioning services. They are located at 17245 Kellogg Rd, Bowling Green, OH 43402.

The company has received mixed reviews from customers. One customer had a negative experience with the company, describing it as one of the top 3 worst companies they have ever dealt with. The customer mentioned that they had difficulty getting an explanation of the billing from an employee named Jen. The customer gave Downey a rating of 1 out of 5 stars.

On the other hand, another customer had a positive experience with Downey. They mentioned that the company was contracted through their home warranty and was able to fix an issue that a previous company failed to fix in three visits. The customer praised Downey for their professionalism and gave them a rating of 5 out of 5 stars.

Overall, Downey has a rating of 3.0 stars based on their two reviews. While one customer had a negative experience, the other customer had a positive experience. It is important for potential customers to consider both reviews when making a decision about using Downey’s services.

Learn More About Downey Here

Gearhart Plumbing Heating and Cooling

image of business Gearhart Plumbing Heating and Cooling

2.0 / 5 stars, out of 7 reviews

728 W Newton Rd
Bowling Green, OH 43402

Phone: (419) 352-4384

Review Summary

Gearhart Plumbing Heating and Cooling is a company located at 728 W Newton Rd, Bowling Green, OH 43402. They specialize in plumbing, heating & air conditioning/HVAC, and water heater installation/repair. With a rating of 2.0 based on 7 reviews, it is clear that they have received mixed feedback from their customers.

One reviewer recently emailed Andy, the contact person at Gearhart Plumbing Heating and Cooling, to ask for a quote on a project. However, the reviewer was disappointed with the response. Despite Andy initially showing interest in providing a quote, there was a significant delay in communication. This lack of promptness and follow-through left the reviewer dissatisfied with their experience.

Another customer had a negative encounter when trying to make an appointment for water heater servicing. The woman who answered the phone was described as extremely rude. The reviewer also mentioned that the phone connection was poor, which further exacerbated the unpleasant interaction. This incident reflects poorly on the customer service provided by Gearhart Plumbing Heating and Cooling.

Despite the negative experiences shared by some customers, there is a positive review from a long-time customer. This reviewer has been relying on Gearhart Plumbing Heating and Cooling since purchasing their home in 1976. Over the years, they have consistently utilized their services for plumbing, heating, and air conditioning work. The reviewer expresses satisfaction with the quality of work provided by the company.

Based on the available reviews, it is evident that Gearhart Plumbing Heating and Cooling has room for improvement in terms of communication and customer service. Prompt and courteous responses to inquiries, as well as respectful interactions with customers over the phone, are crucial for establishing trust and satisfaction. However, it is worth noting that there are also customers who have had positive experiences with the company’s services. As with any business, it is important to consider a range of feedback before making a decision.

Learn More About Gearhart Plumbing Heating and Cooling Here

Ace Appliance Sales & Service

image of business Ace Appliance Sales & Service

3.0 / 5 stars, out of 1 reviews

4123 Main St
Bowling Green, OH 43402

Phone: (419) 352-9700

Review Summary

Ace Appliance Sales & Service is a home appliance repair company located at 4123 Main St in Bowling Green, OH. They specialize in repairing appliances, heating and air conditioning systems, and various other home appliances. With a rating of 3.0, Ace Appliance Sales & Service is an average service provider in the area.

One reviewer recently had an experience with Ace Appliance Sales & Service. They mentioned that Jason from the company came over to their home when the fan in their GE fridge stopped working. The reviewer states that they were charged $78 for the part, which had to be brought into town and wouldn’t be available until Monday.

Although the reviewer rated their experience with Ace Appliance Sales & Service as 3 stars, it is unclear from the review whether they were satisfied with the overall service or not. It’s possible that the delay in getting the part may have been a factor in their rating. However, without further information, it’s difficult to determine the exact reason for the average rating.

Overall, Ace Appliance Sales & Service seems to be a reliable option for home appliance repairs in Bowling Green. However, potential customers may want to inquire about part availability and turnaround time before scheduling a repair appointment to avoid any inconvenience.

Learn More About Ace Appliance Sales & Service Here

United Home Comfort

5.0 / 5 stars, out of 1 reviews

502 Pearl St
Bowling Green, OH 43402

Phone: (419) 352-7092

Review Summary

United Home Comfort is a top-notch plumbing and heating & air conditioning (HVAC) company located at 502 Pearl St in Bowling Green, OH. With a perfect 5.0 rating, it is clear that they provide exceptional service to their customers.

One satisfied customer had a furnace emergency and called United Home Comfort for help. The customer mentioned that their furnace was failing, went into lockout mode, and only blew cold air. However, thanks to the quick response and expertise of the team at United Home Comfort, their problem was resolved.

The customer praised Sherry, the representative they spoke to on the phone, for being super friendly and helpful. Sherry efficiently set up an appointment for the customer and ensured that they received the assistance they needed.

It is evident that United Home Comfort not only has a knowledgeable and skilled team, but also provides excellent customer service. Their promptness in addressing emergencies and their commitment to customer satisfaction are truly commendable.

If you find yourself in need of plumbing or HVAC services in the Bowling Green area, do not hesitate to contact United Home Comfort at (419) 352-7092. They will surely provide you with the same level of professionalism and expertise that satisfied this customer.

Learn More About United Home Comfort Here

Tin Man Heating & Cooling

image of business Tin Man Heating & Cooling

2.5 / 5 stars, out of 4 reviews

1358 Bellard Dr
Bowling Green, OH 43402

Phone: (419) 353-4448

Review Summary

Tin Man Heating & Cooling is a company based in Bowling Green, OH that specializes in Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Air Duct Cleaning. They have a rating of 2.5 stars based on 4 reviews.

One satisfied customer had a positive experience with Tin Man Heating & Cooling. They had a part blow on their AC unit and Tin Man was prompt in their response, arriving when they said they would and replacing the part. The customer also mentioned that Tin Man checked the thermostat and made some additional adjustments. This customer gave them a 5-star rating.

However, another customer had a less satisfactory experience. They had their AC replaced and requested their duct work to be extended. They were under the impression that the change would include new duct work, but were surprised to find out that it was not included. This customer gave Tin Man Heating & Cooling a 2-star rating.

A third customer expressed their disappointment with Tin Man Heating & Cooling. They were interested in having a Unico system installed in their old historic home. However, Tin Man refused to provide an estimate over the phone and declined to come out to assess the installation in person. This customer gave them a 1-star rating.

Based on the mixed reviews, it appears that Tin Man Heating & Cooling has had some positive experiences with prompt and efficient service. However, they also seem to have room for improvement in terms of communication and customer expectations. It may be beneficial for potential customers to reach out to Tin Man Heating & Cooling directly to discuss their specific needs and ensure clarity before proceeding with any services.

Learn More About Tin Man Heating & Cooling Here

Main & Sons

image of business Main & Sons

1.0 / 5 stars, out of 4 reviews

Bowling Green, OH 43402

Phone: (419) 353-2281

Review Summary

Main & Sons is a plumbing, septic services, and heating & air conditioning/HVAC company located in Bowling Green, OH 43402. With a rating of 1.0, it is clear that their customers have not had a positive experience with their services.

One reviewer recounts a particularly negative experience with the owner of the company. During an inspection of their septic system for a buyer, the owner used a sledgehammer and ended up damaging the septic tank. This careless action not only ruined their septic tank but also caused additional problems that needed to be addressed. It is concerning that the owner would display such unprofessional behavior and lack of respect for their customers’ property.

In another review, a customer shares their disappointment with Main & Sons’ HVAC services. They sought out the company to replace their furnace, which was not functioning properly. However, even after hiring Main & Sons, their furnace continued to underperform, failing to keep up with the cold weather. This suggests a lack of expertise and quality in their HVAC services, leaving customers dissatisfied and without a reliable heating system.

A third customer experienced a frustrating situation when their upstairs AC stopped working in the middle of a heatwave. Main & Sons was the only HVAC company available to come and check it out within a reasonable timeframe. However, despite being their only option, the customer was still left disappointed. The company was unable to fix the issue, leaving the customer without a functioning AC during a critical time. This lack of reliability and inability to resolve problems promptly is a major drawback for Main & Sons.

Based on the reviews, it is clear that Main & Sons falls short in terms of customer satisfaction and quality of service. With a rating of 1.0 and multiple negative experiences, it is difficult to recommend this company for plumbing, septic services, or HVAC needs. Customers should consider seeking alternatives that prioritize professionalism, expertise, and timely resolution of issues.

Learn More About Main & Sons Here