Right Now Heating, Air Conditioning, Plumbing & Electrical
2.0 / 5 stars, out of 8 reviews
55 Rich Ln
Blackfoot, ID 83221
Phone: (208) 534-9081
Review Summary
Right Now Heating, Air Conditioning, Plumbing & Electrical is a service provider that offers a range of services including heating and air conditioning, electrical work, and plumbing. With a rating of 2.0 and a total of 8 reviews, the overall customer experience seems to be below average.
One customer had a negative experience with the company’s plumbing services. They had an issue with their sump vault being full and the pump not working. Despite contacting Right Now Heating, Air Conditioning, Plumbing & Electrical on a Thursday night, they had to wait until Friday morning for a technician to be sent. This delay in response time resulted in the customer experiencing an alarm sounder before any flooding occurred, indicating a lack of prompt and efficient service.
Another customer expressed their dissatisfaction with the company’s appointment scheduling. They claimed that Right Now Heating, Air Conditioning, Plumbing & Electrical purposefully overbooked their technicians, leading to a high number of appointment cancellations. This practice not only inconvenienced the customer, but it also raises concerns about the company’s ability to manage their workload effectively.
In a separate incident, a customer had a negative experience with the company’s water heater services. After contacting Home Depot, Right Now Heating, Air Conditioning, Plumbing & Electrical was assigned as the contractor for the job. However, during the estimate process, the customer was informed of additional issues with their water heater. This lack of upfront communication and transparency about the scope of work needed can be frustrating for customers.
Based on the available reviews, it appears that Right Now Heating, Air Conditioning, Plumbing & Electrical has room for improvement in terms of response time, appointment scheduling, and communication with customers. Potential customers may want to consider these factors when deciding whether to engage their services.
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